Proactively monitor all production networks, applications, and services.
Respond to and resolve alerts/alarms according to standard operating procedures.
Escalate alerts/issues to appropriate support teams and work towards timely resolution.
IDT Corporation is a global communications company founded in 1990, providing prepaid communication and payment services and international voice carrier services. They employ over 1800 people across 20 countries and have a culture that encourages in-house entrepreneurs.
Lead discovery workshops and design future-state customer engagement strategies using Dynamics 365 Customer Insights Journeys.
Configure end-to-end customer journeys, segments, triggers, and personalization rules across digital channels.
Partner with stakeholders to define KPIs, analyze campaign performance, and support integration with Power Platform and Power BI.
Nortal is a global digital transformation company that has been shaping digital solutions for over 25 years, delivering complex projects for enterprises and the public sector. They foster a close-knit remote community across LATAM, emphasizing autonomy, open communication, and respect for diversity.
Provide Tier 2 / Tier 3 technical support to enterprise customers.
Troubleshoot Kubernetes-based deployments, software, infrastructure, hardware, networking, and configuration issues.
Reproduce customer environments and run tests to diagnose technical problems.
Ubiminds connects Latin American tech professionals with software companies in the US and Canada. With 9 years in the market and GPTW-certified, they support hundreds of professionals in data, design, product, and engineering.
Build and execute the technology roadmap, defining digital transformation priorities for the business.
Implement telemetry, analytics, and reporting solutions to generate actionable insights.
Automate website monitoring and improve e-commerce platform reliability and performance.
Our partner is a rapidly growing direct-to-consumer business in Latin America. They operate in the beauty and wellness sector and are building a scalable technology function.
Lead end-to-end LMS implementation and configuration for higher education and enterprise clients.
Serve as a senior subject matter expert, designing solutions and integrating systems like D2L Brightspace and Canvas.
Manage client discovery, requirements gathering, and project documentation for successful go-live activities.
Talentus Global is a U.S.-based company providing near-shore BPO services including smart-sourcing, managed IT, software outsourcing, and ERP/CRM solutions across industries, with a strong presence in LATAM and 20+ countries. It offers an entrepreneurial, multicultural team culture and opportunities to work with top-tier U.S. clients.
Act as a dedicated technical bridge between Platform Engineering and Customer Experience teams, ensuring seamless collaboration.
Own the technical execution of customer onboarding and decommissioning workflows, including complex SQL data migrations.
Resolve platform-level technical escalations and partner with Customer Success to translate operational needs into technical solutions.
We are a veterinary software company that helps practices enhance patient care, improve staff efficiency, and minimize burnout. We were founded in 2017 and are a mid-size company (50-100 people) that has used Elixir from the start.
Design and map complex system integrations, particularly involving payment platforms in a clinical trials context.
Interpret protocol specifications and EDC documentation to solve non-standard integration requirements.
Manage end-to-end site payment workflows and align payment rules with budgets and contracts.
A multinational technology consultancy that helps businesses leverage technology for success. Since 2016, they have a development team in Latin America and emphasize a blend of Latin American talent and Swiss organizational skills.