Responsible for configuration and implementation of SAP Order to Cash (O2C) processes.
Analyze requirements, set up master data, organizational structures, and processes for sales, distribution, and logistics execution.
Develop custom reports, interfaces, enhancements, and perform SAP O2C solutions testing, troubleshooting, and support.
They are a multinational team believing technology solves today's business challenges. Since 2016, they've helped customers translate technology into success, combining Latin American talent with Swiss organization skills.
Craft and execute innovative strategies to streamline and automate customer support workflows, reducing case backlog and improving resolution times, ensuring Engine delivers exceptional service.
Collaborate with cross-functional teams including engineering, product, and customer support to implement and optimize Salesforce Service Cloud solutions that enhance the overall customer experience.
Lead the design and management of complex screen flows and Omni-Channel configurations to increase operational efficiency, scalability, and responsiveness within the support organization.
Engine is transforming business travel into something personalized, rewarding, and simple. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year.
Execute expert-level real-time monitoring and incident dispositioning for critical client applications.
Correlate complex data across metrics, traces, and logs to perform deep-dive root cause analysis.
Lead the triage of complex alerting environments to filter noise and ensure that high-priority incidents are managed.
Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. They enable organizations to accelerate innovation, enhance security, and optimize operational agility as a Microsoft Partner.