ServiceNow is seeking Enterprise Architects to join their Team. This role involves building credibility and trust with technical leaders by developing cross-functional strategies and solutions. The Enterprise Architect will articulate the advantage of ServiceNow’s platform, lead workshops, and identify opportunities to deliver value, working with customers, colleagues, and partners to understand the Now platform's power and potential. They will also lead architecture and design engagements and maintain customer relationships.

As an ITAM Data & Technology Lifecycle Management Lead, this role involves managing technology refresh cycles globally, optimizing costs, maintaining compliance, and supporting business continuity through strategic asset planning. The role is responsible for understanding data and turning it into information that can offer ways to improve business processes and outcomes, maintaining the software and hardware process portfolio throughout its life cycle, from acquisition through final disposition.

This position requires a bachelor’s degree in computer science and 2 or more years of related experience, as well as fluency in Portuguese, Spanish, and English. We are looking for individuals who can successfully diagnose the entire technology stack, from the front end to the back end, to determine where to start troubleshooting an issue.