Writes scripts to figure out why some technical thing is not working.
Quicknode is a cloud-based infrastructure company powering the blockchain ecosystem, aiming to empower global innovators to build Web3 enabled businesses using blockchain technology. They are a global remote team of over 120 maintaining high performance global data infrastructure, backed by investors like Tiger Global and SoftBank.
Provide proactive post-sales technical support regarding implementation and customization of customer needs.
Serve as a subject matter expert for customers to ensure their technical success.
Lead new customers through service launches and identify customization needs.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Triage incoming tickets to determine urgency and context, categorize the tickets, and gather pertinent information for troubleshooting.
Answer frequently asked questions and redirect the user to the appropriate resource material.
Make some administrative changes to the system configuration when it can be done through the user interface.
Civitas Learning helps colleges and universities apply their student data to maximize institutional impact and improve student outcomes. They offer a flexible, all-in-one Student Impact Platform that creates actionable insights, and appear to have a multicultural environment.
Clearly communicate Level AI’s infrastructure and technology to prospects, customers, and internal teams, tailoring the level of detail to the audience’s technical expertise.
Spearhead technical discussions with customers in partnership with the delivery team, supporting both pre- and post-sales activities.
Develop tactical solutions for strategic customers to optimize their setup and workflows within Level AI.
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California, that transforms contact centers into strategic assets with its AI-native platform, leveraging advanced technologies such as Large Language Models. Level AI is consistently updated with the latest AI innovations to enhance customer experience and drive growth.
Work with clients to identify business requirements.
Document requirements, solution designs and testing plans.
RainFocus cares about its employees, customers, and the world in which they live. Their rapidly growing team serves Fortune 500 companies to prepare and execute in-person, virtual, and hybrid events across the world through their industry-disrupting software platform.
Experience in an agile environment as a member of a Scrum team.
Experience with RDS databases.
GovCIO is passionate about transforming government IT. They deliver innovative IT services and solutions that improve how government agencies operate, fostering a collaborative team environment.
Deliver consistently exceptional customer experiences to every Webflow user.
Assist customers in support queues utilizing various tools such as Zendesk, Zoom and Jira.
Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.
Webflow is building the world’s leading AI-native Digital Experience Platform, and they're doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. They empower teams to design, launch, and optimize for the web without barriers.
Translate customer needs into product features, prototypes, and integrations.
Build, configure, and deploy solutions, which can include writing code and optimizing models that address customers’ needs.
Act as a liaison between the customer's point of contact and the company's core engineering team.
Bitwave is a rapidly expanding startup that specializes in software for businesses that use digital assets and crypto. Their platform provides the CFO stack to web 3 native companies including cryptocurrency accounting, tax tracking, bookkeeping, digital asset treasury management, crypto AR / AP tooling, and full DeFi support.
Career TEAM is a socially conscious organization that seeks to close the nation’s opportunity divide through government-funded workforce development programs. They develop and leverage cutting-edge software tools to ignite transformative change within the workforce development industry, employing around 500 people.
Become a subject matter expert on the Iterable platform and build internal tools.
Serve as an internal escalation point for high-complexity support issues and provide direct technical support to customers.
Query standard and nonstandard databases to troubleshoot issues, provide data insights, and support complex workflows.
Iterable is an AI-powered customer engagement platform that helps brands create dynamic, individualized experiences at scale. They empower organizations to activate customer data and design seamless cross-channel interactions. Iterable has nearly 1,200 brands, has offices across the globe, and fosters a culture of innovation, collaboration, and inclusion.
Proactively manage and respond to support tickets.
Understand, interpret, reproduce, and diagnose customer problems.
Firstup's mission is to improve the employee experience. With over 17 million employees served daily across 40 of the Fortune 100 companies, they are experts in workforce communications and technology, aiming to make work better for every worker.
Provide timely support via email, phone, screen shares, and support tickets.
Educate customers through troubleshooting and solution best practices.
Work closely with teams to improve documentation and resources.
Mitratech builds products that simplify operations in the Legal, Risk, Compliance, and HR functions. They are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture.
Design, develop, and maintain full-stack applications using React, Python/Django, GraphQL.
Translate business requirements into scalable, efficient, and reliable product features.
Collaborate with product, customer support, and engineering teams to resolve issues.
Jobgether's partner company is seeking a Fullstack Engineer in Mexico. They offer a remote-first environment and collaboration with cross-functional teams.
Design, develop, and maintain high-quality software solutions using C# .NET and ReactJS.
Architect and deploy scalable, reliable solutions on Google Cloud Platform (GCP).
Collaborate with cross-functional teams, including QA, DevOps, and product managers, to deliver features and solutions on time.
Coderoad is a software development company that provides end-to-end software development services and gives you the opportunity to work on exciting, real-world projects in a supportive environment. They offer staff augmentation, dedicated IT teams, and general software engineering.
Lead new providers through the technical implementation process.
Act as the technical point of contact for providers, troubleshooting integration issues and platform bugs.
Partner directly with the Manager to relay provider feedback, helping shape the product roadmap.
LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Develop and refine features to support client success and platform growth
Collaborate in a cross-functional, knowledge-sharing team
Troubleshoot, optimize, and maintain robust code
Varicent is transforming the Sales Performance Management (SPM) market, redefining how organizations achieve revenue success. They are a market leader in SaaS solutions empowering revenue leaders globally, acknowledged in the 2025 Forrester Wave Report and Gartner Peer Insights.
Provide technical support to customers through email, screen sharing, and chat, responding within established SLAs.
Own and resolve complex technical customers’ issues, partnering with Technical Support Specialists on their most challenging cases.
Clearly explain complex solutions to customers and document them for future use.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Assist in designing and applying standard configurations for user workstations and devices
Deploy, configure, and set up new machines and user accounts
Provide daily troubleshooting and debugging for internal systems and applications
AccelOne provides custom software development and design services for companies across the U.S. and Latin America. Built on core principles of transparency, communication, and accountability, they're dedicated to delivering high-quality, scalable solutions that support their clients’ long-term success.
Develop and implement solutions for websites to facilitate improvements.
Collaborate with the product team to align goals and develop product requirements.
Ship high quality, well-tested code while making considerations for usability.
Swing Left makes it easy for people to maximize their impact on the most competitive elections to help Democrats win. Since launching in 2017, Swing Left’s one million members have raised more than $140 million for Democratic candidates. Vote Forward is affiliated with Swing Left.
Build the future of process automation, iPaaS, Conversational AI, and AI Agent products.
Deliver cutting-edge solutions that are easy to use, own, and operate.
Create award-winning technology that solves real customer problems.
TeamDynamix is building the future of process automation, iPaaS, Conversational AI, and AI Agent products. They foster a flexible, fully remote-first culture where employees can make a real impact.