Firstup

Talent Acquisition Leader

• Develop and lead a company-wide recruiting strategy.
• Partner with the Executive Leadership Team and Finance to manage the headcount plan.
• Lead talent marketing and employer branding efforts to attract diverse, high-impact talent globally.

Enterprise Account Manager

• Renew, upsell, and cross-sell to existing customers, positioning Firstup's value proposition.
• Cultivate deep relationships with senior executives at the Director, SVP, and VP levels.
• Partner with the Customer Experience Team to ensure customer adoption and success with the Firstup platform.

Customer Success Specialist

The Customer Success Specialist position is an integral part of Firstup’s long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. You will Guide assigned customers through the 36-month customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. You'll monitor customer progress and health for triggers indicating potential deviations from the journey goals or risk of churn.