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Level AI
Level AI
2 open remote positions
Level AI is transforming how enterprises understand and engage with their customers. Their AI-native CX platform combines conversation intelligence, real-time agent guidance, and AI Virtual Agents to help brands deliver exceptional customer experiences at scale.
Open Positions
Own end-to-end execution of AI agent deployments from discovery and scoping through launch and optimization. Configure agent workflows, decision logic, and automation behaviors to maximize accuracy, reliability, and business outcomes. Implement guardrails and validation frameworks to ensure safe, compliant, and predictable agent performance.
Coding
APIs
Integrations
LLMs
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients. Understand clients' technical requirements and business objectives, and ensure that our AI-powered customer support solutions meet their needs. Collaborate with internal teams, including sales, product development, and customer support, to address client needs and resolve technical issues.
SaaS
APIs
Cloud Services
Project Management
CRM