Level AI

Serve as the primary point of contact for key client accounts, building strong relationships. Handle onboarding of multiple clients simultaneously. Ensure AI-powered customer support solutions meet client needs, collaborating with internal teams to address issues. Communicate technical information and identify opportunities for upselling. Track key account metrics to drive improvements.

As an Implementation Manager, you will lead clients’ onboarding and implementation, ensuring they unlock the full potential of Level AI to enhance customer experience. You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on Level AI products, and driving efficient time to value.