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Accountabilities:
- Provide proactive post-sales technical support regarding implementation and customization of customer needs.
- Serve as a subject matter expert for customers to ensure their technical success.
- Lead new customers through service launches and identify customization needs.
Requirements:
- Bachelor’s degree in computer science or equivalent experience in a technical role.
- 5+ years of relevant experience in technical account management or similar positions.
- Strong troubleshooting and problem-solving skills required.
Benefits:
- 100% remote work environment with flexible scheduling.
- Collaborative and supportive team culture.
- Opportunities for professional development and growth.
Jobgether
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.