RainFocus

The Client Care Analyst is a frontline support engineer providing technical assistance to customers' technical support. This role requires deep technical knowledge and excellent problem-solving skills. You will provide professional business-to-business customer service, ensuring all reported problems are resolved efficiently, leaving customers impressed with the smooth resolution of their issues, and collaborate with colleagues for timely resolution.

As a team member of the RainFocus Client Success organization, the Associate Solution Consultant is critical to driving post-sale client implementations at RainFocus. As a member of a team, the Associate Solution Consultant is responsible for working alongside Solution Consultants and Solution Architects to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.

As a UI Developer, you will be a key member of our team responsible for implementing stunning, user-friendly web applications using HTML, CSS, and modern JavaScript frameworks like React and Svelte. You will translate designs from in-house designers and customers into high-quality, enterprise-grade web experiences, collaborating with team members and engaging with clients to plan and execute strategic branding requirements.