The Technical CoE AI Program Manager (TPM) drives execution of complex, cross-functional programs that enable autonomous, AI Agent-first implementations at enterprise scale. This role ensures delivery excellence by orchestrating CoE execution, planning, governance, and risk management across engineering, platform, and product BUs, as well as customer delivery teams & external partners (GSI, LLM). The TPM establishes operating rhythms, manages dependencies, and provides decision clarity to accelerate the adoption of autonomous solutions while maintaining operating governance, compliance and executive alignment.
Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
Implement scalable processes or solutions that help us effectively plan and manage multiple UX projects to meet our objectives.
Ensure transparency, alignment and clear communication of design program status and overall resourcing across the portfolio to key product development stakeholders.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
Help drive the operational cadence of various businesses and functions.
Develop project scopes and objectives, involving all relevant stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.
Drive global AI research delivery across distributed teams. Coordinate cross-time-zone research programs and ensure high-quality research operations. Partner with Product, Engineering, and Go-to-Market teams to identify research output suitable for productisation.
Canva was founded to democratize design and empower everyone in the world to design, it is an online design and publishing tool with a mission to empower everyone in the world to design.
Lead enterprise-scale AI transformation programs for top-tier clients. Work directly with Business executives, Architects, Data/AI teams. Shape and execute AI initiatives end-to-end.
Partner with Customer Success leadership to understand evolving needs, priorities, and pain points across the post-sales organization.
Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams.
Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency gains, and customer outcomes.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying security. They empower companies to practice better security and prove it with ease and have a kind and talented team, with many succeeding without prior security experience.
The VP will lead a global team delivering high-impact AI engagements. Build and lead a team that takes customers from vision to execution. Define scope, outcomes, and deliverables for co-innovation and deployment acceleration workshops.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Manage large, complex release programs from start to finish. Provide a proactive, strategic perspective on process improvements and a tactical view of daily progress and issues. Translate business objectives into execution strategy, lead and successfully execute the strategy through strong collaboration and agile leadership.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
As a Senior Technical Program Manager, oversee the technical portfolio, create roadmaps, define milestones, and ensure the scalability, security, and reliability of products and platforms. Present to executives, hold engineering teams accountable, and help establish TPM practices. Manage dependencies across multiple teams and mitigating risk.
Experian is a global data and technology company, powering opportunities for people and businesses around the world.
Own the product strategy and roadmap for product area, with emphasis on data ingestion, model lifecycle management, grounding, prompt orchestration, output validation, and administrative experiences.
Analyze competitive AI platform trends and identify whitespace opportunities to differentiate ServiceNow.
Champion customer-centric thinking across the organization and be the voice of ServiceNow administrators, developers and implementers.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Drive end-to-end delivery of complex programs, ensuring alignment across Engineering, Product, Design, and Go-To-Market teams. Develop release plans, track progress, identify dependencies, and sequence work effectively. Lead post-mortem analyses to capture lessons learned and implement process improvements for future initiatives.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Lead discovery workshops to determine customers' challenges. Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences. Act as a trusted advisor on ServiceNow’s AI roadmap, helping clients scale from pilots to enterprise-wide deployments.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Distill customer feedback into a cohesive product vision. Own end-to-end feature development by defining product requirements and managing development & testing. Maintain a perspective on the evolving generative AI landscape to feed product evolution.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Drive execution across one to two engineering teams, ensuring predictable delivery. Maintain detailed program plans, timelines, and dependency maps. Produce clear and consistent reporting, including delivery health dashboards and executive summaries.
Yuxi Global (powered by Veritas Automata) has been a leading force in empowering Life Sciences companies to achieve their digital goals since 2005.
Demonstrate of solutions, both standard and tailored to prospects and existing customers
Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers
ServiceNow's technology makes the world work for everyone. They serve approximately 80% of the Fortune 500 and are known as one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.
The Sr. Business Process Consultant(AI) is the functional and process expert, consulting with customers and guiding them in transitioning business requirements to configuration requirements of ServiceNow Generative AI products. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Lead customers in their efforts to take advantage of the ServiceNow AI Solution’s standard capabilities in their efforts to improve their business processes.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Provides business and/or technical leadership with Consultants, Customers, and Partners.
Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed
ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.