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The Technical CoE AI Program Manager (TPM) drives execution of complex, cross-functional programs that enable autonomous, AI Agent-first implementations at enterprise scale. This role ensures delivery excellence by orchestrating CoE execution, planning, governance, and risk management across engineering, platform, and product BUs, as well as customer delivery teams & external partners (GSI, LLM). The TPM establishes operating rhythms, manages dependencies, and provides decision clarity to accelerate the adoption of autonomous solutions while maintaining operating governance, compliance and executive alignment.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Design, scale, and manage global research operations programs.
• Build systems, processes, and tools that support researchers.
• Partner with researchers and cross-functional teams to ensure research insights are well-organized and accessible.

Blueprint is a technology solutions firm located in Bellevue, Washington, unified by a shared passion for solving complicated problems, and its people are its greatest asset.

• Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
• Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
• Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Own the product strategy and roadmap for product area, with emphasis on data ingestion, model lifecycle management, grounding, prompt orchestration, output validation, and administrative experiences.
• Analyze competitive AI platform trends and identify whitespace opportunities to differentiate ServiceNow.
• Champion customer-centric thinking across the organization and be the voice of ServiceNow administrators, developers and implementers.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
• Implement scalable processes or solutions that help us effectively plan and manage multiple UX projects to meet our objectives.
• Ensure transparency, alignment and clear communication of design program status and overall resourcing across the portfolio to key product development stakeholders.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Build and maintain gen AI prompts aligned with ad formats and community dynamics.
• Improve the quality and brand safety of model outputs across text, images, and video.
• Partner with Product and Engineering to prioritize improvements and accelerate feature development.

Reddit is a community built on shared interests and trust, home to open conversations and one of the internet’s largest sources of information.

Drive successful implementation of enterprise SaaS solutions within customer environments. Act as the primary coordinator and point of contact for multiple concurrent implementation projects. Manage expectations, resolve challenges, and drive results.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

Distill customer feedback into a cohesive product vision. Own end-to-end feature development by defining product requirements and managing development & testing. Maintain a perspective on the evolving generative AI landscape to feed product evolution.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Lead and grow a high-performing team of backend and machine learning engineers. Evolve the search architecture that connects users with the perfect template. Deliver measurable improvements to search quality across surfaces like homepage and query-based discovery.

Canva redefines how the world experiences design.

• Shape AI-enabled development at Jane by setting a clear strategy for how engineers ideate, code, test, review, and ship with AI.
• Prototype often, share what you learn, and model best practices by building small, high-impact tools that others can use.
• Lead and support a small senior team while continuing to contribute technically, whether that means pairing with engineers, reviewing designs, or jumping into code when it matters most.

Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community by simplifying the lives of healthcare practitioners and patients daily.

Lead the strategy for Webflow’s AI Digital Experience Platform and own the AI platform roadmap. Determine how AI can enhance—and sometimes reinvent—our product experience, driving growth and differentiation. Define how Webflow builds AI-native products by owning the strategy, execution, and education for internal AI use.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency.

• Define and validate new product capabilities, partner with engineering, manage launches, provide go-to-market support, and drive customer adoption.
• Be hands-on in the use of AI to research, spec and prototype new features.
• Work closely with customers in sectors like automotive, high tech, medical devices, and critical infrastructure to understand unique compliance challenges and validate product features.

Finite State partners with product security teams to create transparency for their connected devices and supply chains. They are a fast-growing series-B company with a fully distributed workforce and a mission-driven team passionate about arming their customers with actionable insights.

• Build infrastructure that enables quality monitoring across Design Generation.
• Guide Design Generation teams on how to evaluate their systems effectively.
• Build platforms that make evaluation accessible and automated.

Canva is a company that is redefining how the world experiences design.

Collaborate with Sales, Pre-sales, Marketing, and Engineering teams to align business needs with innovative GTM system solutions, fostering data-driven decision-making. Manage end-to-end project lifecycles for AI Initiatives, from concept and BRD creation to successful implementation and stakeholder alignment. Perform in-depth data analysis to identify trends and opportunities across GTM systems and develop and present compelling reports and dashboards.

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure.

• Evaluate AI model outputs related to artists, performers, and athletes.
• Develop prompts for AI models reflecting your field of expertise.
• Deliver feedback to strengthen the model’s understanding of workplace tasks and language.

Handshake is recruiting Agents and Business Managers of Artists, Performers, and Athlete Professionals to contribute to an hourly, temporary AI research project.

Lead creative programs from intake and planning through execution and launch. Act as the central point of accountability for timelines, dependencies, resourcing, and cross-functional alignment. Design, refine, and implement program management systems, workflows, and processes that improve visibility, speed, and scalability across KarmaLab globally.

Reddit is a community of communities built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet.

• Partner with Customer Success leadership to understand evolving needs, priorities, and pain points across the post-sales organization.
• Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams.
• Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency gains, and customer outcomes.

Vanta helps businesses earn and prove trust by continuously monitoring and verifying security. They empower companies to practice better security and prove it with ease and have a kind and talented team, with many succeeding without prior security experience.

• Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
• Help drive the operational cadence of various businesses and functions.
• Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.

• Design, scale, and govern the systems and tools that support high-quality, efficient user and market research.
• Maintain and evolve our research repository as a reliable, searchable, well-structured source of insights.
• Lead participant operations, including recruiting, incentives, and vendor management, ensuring ethical, smooth, and privacy-aligned execution.

Thumbtack helps millions of people confidently care for their homes with personalized guidance to AI tools and a best-in-class hiring experience.

In this role, you will drive the strategic and technical direction of AI engineering across multiple product lines, shaping how advanced AI capabilities power user-facing automation experiences. You will lead high-impact engineering teams, guiding experimentation, architecture decisions, and end-to-end delivery of AI-driven solutions. Working closely with product, design, and go-to-market teams, you will help define the roadmap, unify core AI initiatives, and turn bold ideas into scalable outcomes.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.