Research Operations Program Manager

Program & Process Management:

• Design and implement research operations programs to improve researcher productivity.
• Develop operational systems for research reviews and customer engagement programs.
• Establish governance frameworks and compliance processes for research activities.

Research Tools & Infrastructure:

• Manage the research technology stack, including user research and feedback platforms.
• Oversee tool licensing, access management, and vendor relationships.
• Evaluate and implement new tools, including AI-driven solutions.

Knowledge Management & Enablement:

• Build systems for organizing and sharing research insights.
• Manage research knowledge repositories and best-practice documentation.
• Improve discoverability of research outputs through search functionality.