Thumbtack

As a Trust and Safety Program Manager, you'll optimize policies and processes to enhance user experience and internal operations, create proposals, workflows, and policies, and collaborate to complete impactful initiatives, using data and an investigative mindset to drive Trust and Safety improvements and address gaps.

As a Trust and Safety Incident Operations Specialist, you will be the utmost partner to our customers and pros, fully understanding their concerns and acting diligently to reach an agreed upon outcome while handling challenging situations that require sound judgement, resilience, and discretion to positively impact the user experience and strengthen trust in the brand.

As a Senior Product Designer on the Express team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiences. You’ll own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of our products, impacting both user and business goals.

As Senior Manager, PMO for Service Operations, you’re the glue between frontline teams and the big-picture strategy. You’ll set up the intake and prioritization process, stand up portfolio visibility and governance, and personally own the highest-impact cross-functional programs. You’ll build and coach a small team of program managers to make sure deadlines are met, stay on budget, and keep service operations running smoothly.

The People Operations Generalist will play a key role in delivering exceptional support to Thumbtack employees. You'll manage and resolve a wide range of employee requests with accuracy, discretion, and care, ensuring that every Thumbtacker can stay focused on doing their best work for our customers and pros.

As an Executive Assistant to senior leaders, you’ll serve as a strategic partner on both company-wide and team-level initiatives, optimizing their time and overcoming organizational challenges. Your proactive support will empower them to lead more effectively and focus on the highest-impact opportunities for their teams and the business.

As a Data Scientist, you'll be responsible for the analytical needs of a team of engineers, designers, and product/marketing managers. You'll propose and conduct quantitative research into user behaviors, product flows, and business trends. Partner with product managers and engineers to scope new features and define key metrics. Contribute to the company's data culture through data table design and maintenance.

As a Data Scientist, you'll be responsible for all the analytical needs of an entire team of engineers, designers, and product/marketing managers -- helping empower the team and Thumbtack more broadly to build the best product, as quickly as possible. You will Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team.

Drive engineering projects to completion, focusing on the business impact. Prioritize tasks to deliver on goals with a sense of urgency, execute new ideas quickly in Android, and solve tough technical problems. Work with cross-functional teams to plan and execute projects and lead small teams of engineers.

Drive engineering projects to completion, focusing on their business impact. Execute new ideas quickly and effectively in Android. Solve tough technical problems at any level of the stack, being persistent in finding solutions. Work collaboratively with cross-functional teams to plan and execute engineering projects and lead small teams.

We’re looking for a strategic and hands-on Senior Marketing Manager to lead and scale Thumbtack’s Paid Social program. This role will manage two direct reports and serve as the go-to expert across social growth channels - including Meta, TikTok, Pinterest, and influencer marketing. You’ll drive both national and local campaigns, marrying sharp execution with cross-functional leadership.