Partner with Customer Success leadership to understand evolving needs, priorities, and pain points across the post-sales organization.
Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams.
Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency gains, and customer outcomes.
Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
Help drive the operational cadence of various businesses and functions.
Develop project scopes and objectives, involving all relevant stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.
Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
The Technical CoE AI Program Manager (TPM) drives execution of complex, cross-functional programs that enable autonomous, AI Agent-first implementations at enterprise scale. This role ensures delivery excellence by orchestrating CoE execution, planning, governance, and risk management across engineering, platform, and product BUs, as well as customer delivery teams & external partners (GSI, LLM). The TPM establishes operating rhythms, manages dependencies, and provides decision clarity to accelerate the adoption of autonomous solutions while maintaining operating governance, compliance and executive alignment.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
The VP will lead a global team delivering high-impact AI engagements. Build and lead a team that takes customers from vision to execution. Define scope, outcomes, and deliverables for co-innovation and deployment acceleration workshops.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Lead enterprise-scale AI transformation programs for top-tier clients. Work directly with Business executives, Architects, Data/AI teams. Shape and execute AI initiatives end-to-end.
Help shape AI’s impact on how sellers work and interact with customers by collaborating across teams to drive ServiceNow’s go-to-market strategy. This role partners with executives in Sales, Marketing, Customer Success, and Product to deliver transformation programs that support scalable growth and improved margins. Define GTM transformation initiatives in partnership with executive leadership, focusing on revenue growth, customer acquisition efficiency, and cost optimization.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
You will be the technical backbone and community catalyst of LEONI’s global AI and citizen development initiative. Provide tools, training, and technical expertise to enable innovation and automation at scale. Engage and support users to maximize adoption and impact.
LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry with around 87,000 employees.
Identify and onboard partners across the Americas who can adopt ServiceNow AI into their reference architectures.
Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings.
Collaborate with partners to generate sourced pipeline opportunities impacting each quarter.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
Implement scalable processes or solutions that help us effectively plan and manage multiple UX projects to meet our objectives.
Ensure transparency, alignment and clear communication of design program status and overall resourcing across the portfolio to key product development stakeholders.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead the strategy for Webflow’s AI Digital Experience Platform and own the AI platform roadmap. Determine how AI can enhance—and sometimes reinvent—our product experience, driving growth and differentiation. Define how Webflow builds AI-native products by owning the strategy, execution, and education for internal AI use.
At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency.
Identify areas of risk and takes steps to prevent customer or revenue churn. Responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans. Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Conduct deep-dive analyses to quantify toil, friction, and bottleneck costs.
Design, implement, and test the future-state, AI-first architecture.
Identify, define, champion, and help implement practical use cases for AI and automation.
RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data and delivers it to public safety agencies. They are in an exciting phase of growth, welcoming new members from across the globe to their mission-driven, ambitious, and inclusive team.
Work closely with product, design, and engineering to define AI-powered marketing capabilities and infrastructure within the Vetcove PIMS.
Own the strategy for AI-driven marketing journeys, including experimentation frameworks, messaging guardrails, personalization logic, and automation rules.
Design and maintain scalable marketing playbooks that enable rapid iteration and growth without hard-coded content.
Vetcove is modernizing the animal health industry by providing veterinary organizations with tools to focus on patient care. They have over 25,000 hospitals using their platforms and are backed by Y Combinator and top venture investors.
Introduce cutting-edge AI document automation platforms to G2K organizations.
Own the full sales cycle and drive strategic adoption by helping customers transform how they create, manage, and operationalize critical documents.
Refine our AI-driven value proposition and influence our roadmap based on real enterprise needs and emerging workflows.
LandingAI has always been a Visual AI company solving vision problems and is committed to bringing cutting-edge research into production to solve real-world problems at scale.
Provides business and/or technical leadership with Consultants, Customers, and Partners.
Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed
ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Develop and execute change management plans for AI and digital transformation initiatives.
Conduct stakeholder analysis, impact assessments, and readiness evaluations.
Deliver communication materials, job aids, training content, and engagement activities.
SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification.
Lead and evolve VAI, the intelligence layer that powers our AI-driven experiences.
Translate high-level direction into clear, buildable scopes and own the execution end-to-end.
Write detailed requirements and collaborate with engineering to break work down and keep momentum high.
Vanilla is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations.
Lead the vision and execution of Zapier’s AI Capabilities team.
Define and deliver the platform that will make every AI experience at Zapier smarter, faster, and more reliable.
Partner with engineering, design, and product teams across Zapier to build the APIs, runtime infrastructure, and orchestration layers that will power our next generation of AI-driven automation.
At Zapier, we build and use automation every day to make work more efficient, creative, and human.