Job Description
What this role is about:
- Reimagining how work gets done and building processes.
- Transforming public safety with cutting-edge technology and innovative workflows.
- Embedding AI, automation, and self-service capabilities to drive measurable business outcomes.
What you’ll do:
- Design standardized, repeatable, and data-informed processes for product readiness.
- Establish KPIs and track realized gains.
- Partner with leadership to translate new process designs into concrete technical requirements.
What we’re looking for:
- Proven track record of optimizing complex workflows that resulted in operational savings.
- Strong understanding of current AI capabilities.
- Exceptional ability to build consensus and drive organizational change.
About RapidSOS
RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data and delivers it to public safety agencies. They are in an exciting phase of growth, welcoming new members from across the globe to their mission-driven, ambitious, and inclusive team.