Lead new Partners through the end-to-end onboarding process.
Coach Partners in configuring and customizing the product to meet their specific needs.
Provide initial technical guidance and troubleshooting to Partners.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Partner across Product, Engineering, and CS to evaluate customer trends using AI tools, turning insights into actionable improvements.
DroneDeploy powers field teams with robotics and AI, offering a unified reality capture platform for critical industries. They foster a mostly remote-first culture rooted in innovation and impact and have been recognized as a Best Place to Work, emphasizing growth and diverse perspectives.
LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Conduct deep-dive analyses to quantify toil, friction, and bottleneck costs.
Design, implement, and test the future-state, AI-first architecture.
Identify, define, champion, and help implement practical use cases for AI and automation.
RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data and delivers it to public safety agencies. They are in an exciting phase of growth, welcoming new members from across the globe to their mission-driven, ambitious, and inclusive team.
Lead, coach, and develop a team of Customer Success Managers.
Drive a shift from reactive issue management to proactive engagement.
Collaborate with various teams to deliver a unified customer experience.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as the primary contact for escalated customer support cases, ensuring timely and satisfactory resolution.
Lead cross-functional initiatives to resolve complex issues in high-risk accounts.
Analyze escalation trends to identify systemic issues and recommend improvements to products, processes, and support methodologies.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead end-to-end delivery of PS engagements, ensuring projects meet scope, budget, and timeline expectations.
Partner with Sales and Solution Architects to shape services proposals and scopes of work aligned with customer goals.
Directly manage a team of delivery consultants, project managers, and architects, fostering a culture of collaboration and accountability.
Ping Identity provides a cloud identity platform that enables secure and seamless digital experiences for users. They have offices and employees around the globe and serve large enterprises, including more than half of the Fortune 100, and champion a culture of respect and individuality.
Drive growth, operational excellence, and product innovation across the group.
Coach Presidents (Business Unit Leaders), introduce best practices, and support diligence and integration for new acquisitions.
Guide leaders in identifying practical AI/ML applications that strengthen product value or internal efficiency.
CORA Group is an operating group of Jonas Software under Constellation Software Inc. (TSX:CSU). They acquire, strengthen and grow vertical market software companies across a range of industry‑specific segments. Jonas Software supports over 60,000 customers in more than 30 countries and employ over 6,000 skilled professionals.
Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans.
Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps).
Champion adoption of HighLevel’s AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness.
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.
Design and implement the Customer Success function.
Hire, develop, and mentor a growing team of Customer Success Managers.
Build scalable systems and processes across the customer journey.
StraighterLine helps learners earn college credit and meet professional goals through high-quality, affordable online courses. With 150,000 learners each year, they offer flexible education options for institutions and corporate partners, fostering a collaborative and innovative culture where contributions are celebrated.