Remote Operations management Jobs • SaaS

This is an opportunity to shape and scale the implementation strategy and team structure. Looking for a hands-on Manager of Implementation to lead and grow our implementation team and oversee the successful onboarding and deployment of our Rillet platform across a growing portfolio of clients. The ideal candidate has strong accounting system or ERP implementation experience, thrives in fast-paced environments, and enjoys mentoring others while driving results.

Lead and scale Karbon’s customer learning programs by defining and executing a strategy that empowers thousands of accounting professionals to seamlessly adopt Karbon and achieve meaningful, lasting value. Bring firsthand experience working in the accounting industry and build world-class education programs specifically for accountants and their teams. Oversee a high-impact team and work cross-functionally with Product, Customer Success, Marketing, and Implementation to deliver targeted learning experiences.

Masabi is looking for a Senior Delivery Manager to lead and nurture our Launch Operations across a globally distributed team, with a key focus on automation, collaboration, and continuous improvement. Reporting to the SVP of Professional Services, you'll be responsible for supporting the delivery of high-quality, timely product configuration deployments at scale while encouraging measurable improvements in team velocity, efficiency, and alignment with support functions.

Lead the full post-sale customer journey, including onboarding, support, enablement, success, renewal, and expansion. Design and execute lifecycle strategies specific to each segment, from tech-touch PLG to high-touch Enterprise success. Build and manage a CS-led expansion pipeline with clear ownership, deal tracking, and performance metrics.

Drive operational excellence across Lokalise’s Product, Design, Data and Engineering teams. This role is crucial in optimizing our Product Discovery and Development Lifecycle (PDLC) , ensuring seamless execution, and enabling data-driven decision-making. You’ll work closely with Product, Engineering, Data, Design, and Leadership to foster efficiency, alignment, and visibility in how we invest, plan, and execute our initiatives across the organisation.

The Director of Revenue Operations is a strategic leader responsible for scaling GTM Operations, Enablement, and Development to support a $100M+ ARR SaaS business growing at 20%+ annually. This role drives alignment, efficiency, and predictability across the revenue organization through data, automation, and best-in-class tools and processes. A key focus is leveraging AI and large language models (LLMs) to uncover process improvements and scalable growth opportunities.

Responsible for all aspects associated with delivery of translations on the Smartling platform. Playing the link between the linguist community, customers and the Smartling team to coordinate, monitor and deliver all translation projects per Smartling’s quality and turnaround time commitments. You will oversee and deliver translation requests on a daily basis, ensuring that Smartling meets its expected service levels and key goals

The Senior Project Manager will lead successful professional services engagements and co-lead enterprise customer onboardings, partnering with Customer Success Engineers (CSEs) and Customer Success Managers (CSMs) to ensure customers are quickly adopting Tines and finding value. This role involves managing project scope, deliverables, and customer expectations, creating statements of work, and tracking success metrics.

This is a transformational role as 360Learning will be re-inventing the sales process for Enterprise customers. You will coach a team of 5-10 consultants, primarily including Solution Delivery Managers (SDMs). Your mission includes supporting Sales to present our PS offering, engaging with customer executive sponsors, and managing onboarding projects across North America.

This role will architect and continuously refine the strategy, processes, and insights that power Customer Success at scale. You will own the operating model—tools, data, programs, and communications—that keeps our CS teams efficient, transparent, and relentlessly focused on member and customer outcomes. This cross‑functional leadership role partners closely with CS leadership, Sales, Marketing, Data Science, and Product.