Lead the implementation lifecycle of ShipHero’s warehouse management solution.
Partner with clients to understand their business requirements and challenges.
Deliver engaging training sessions to empower end users.
ShipHero's warehouse management software (WMS) allows customers to run an efficient warehouse and fulfill customer orders quickly and accurately. Their fulfillment division operates their own warehouses providing fulfillment services for brands across the US and Canada. They value diversity and inclusion.
Act as a trusted partner to the CRO and CMO, aligning Revenue Operations strategy with company priorities.
Own the implementation of Paddle’s GTM operating model, including territories and sales compensation programs.
Manage the GTM technology stack and data architecture, optimised through AI-driven automation.
Paddle offers SaaS companies a different approach to their payment infrastructure. Instead of assembling a complex stack, they take away the pain of payment fragmentation. With backing from investors like KKR and serving over 3000 software sellers, Paddle is scaling to accelerate revenue growth.
Partner with Major Area Leaders to develop and track customer adoption plans.
Monitor product adoption metrics and customer health indicators using AI-driven insights.
Prepare executive-ready materials for business reviews and strategic planning sessions.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to work better; they aim to make the world work better for everyone.
Serve as the strategic leader for the Formative and Newsela supplemental platforms.
Own the Formative and Newsela supplemental product strategy that drives the roadmap.
Partner with Marketing, Sales, and Customer Success to develop launch plans.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. They deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes.
Develop and standardize multimodal enablement programs to ensure consistent execution and high-impact skill development across all CSM tiers.
Analyze CSM performance data and feedback to surface operational patterns, reporting actionable insights and strategic recommendations to leadership.
Partner with Product and Marketing teams to translate new features into actionable workflows, ensuring the CS org is fully prepared for product launches and seasonal peaks.
MagicSchool is the premier generative AI platform for teachers. They are a fast-growing company that is working towards real social impact with more than 7 million teachers from all over the world on their platform.
Lead the full implementation lifecycle for new customers.
Coordinate cross-functionally with Sales, Product, Support, and Customer Success teams.
Build strong customer relationships through active listening, clear communication, and proactive problem-solving.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own onboarding outcomes and use data to improve them.
MoeGo is on a mission to transform the future of pet care businesses, from small-business groomers to franchise doggie hotels. The dedicated entrepreneurs behind these businesses keep our beloved pets happy and healthy, and they deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end.
Define and enforce pricing rules and discount thresholds.
Build and manage commission logic, automation, and payout processes.
Donorbox is a fundraising platform and donor management system for nonprofit organizations. They have a 150-person team based in 16+ states and 23+ countries.
Own the most complex, highest-impact enterprise implementations.
Command executive rooms with confidence and credibility.
Improve delivery systems, not just individual projects.
Common Room is the AI GTM Platform that empowers your teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. They've raised over $50 million from top-tier investors and we're backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
Orchestrate cross-functional execution across PLG Marketing, Product, and Customer Success, ensuring growth strategies are translated into clear plans, owners, and measurable outcomes.
Own business-level performance visibility for Campaign Monitor self-service, including revenue, bookings, customer growth, retention, and expansion metrics.
Lead weekly business reviews, quarterly planning, and cross-functional operating cadences to track progress, surface risks, and drive timely decision-making.
Marigold is a fast-growing marketing technology company that helps growing businesses build stronger customer relationships through its three core platforms: Emma, Campaign Monitor, and Vuture. We deliver powerful tools for email, SMS, and marketing automation that elevate engagement and drive real results. Marigold is headquartered in Nashville, Tennessee with offices in Sydney and London.