As a Commercial & Speciality Insurance Product Manager at Capco, you will lead innovative product strategies and delivery within the dynamic world of insurance, working closely with global teams, clients, and stakeholders across the London Market to shape the digital future of brokers, MGAs, syndicates, and carriers, ensuring end-to-end product success.
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As a Head of Product Operations, you will drive operational excellence, data-driven decision-making, and scalable product processes. You will be the partner closely with Product, Delivery, and Executive teams to enable clarity, create rhythm, and operationalize excellence across our product organization. This is a high-impact, highly visible leadership role with the mandate to shape how we deliver value to customers and scale our business.
As a Product Operations Manager, you will continuously enhance operational processes and streamline operations. You will collaborate with engineering, product, and customer-facing teams to ensure successful product and process outcomes. This includes leading cross-functional projects and driving operational clarity. The role helps define and exemplify best practices for product operations, collaborating on process standardizations that enhance operational efficiency.
The Operations Manager will report to the COO and be an integral part of the operations team. Your primary priority will be supporting the launch of an aligned exchange, which includes communicating with users, monitoring risk metrics, and collaborating with core collaborators on product development.