Remote Operations management Jobs · Product Management

• Lead structured discovery to identify operational bottlenecks and drive design of fit-for-purpose products or processes.
• Coordinate with the Technical Program Managers,EC to translate high-level needs into detailed product requirements, workflows, and technical specifications.
• Manage pilots: coordinate stakeholders, track timelines, and capture insights for iteration.

GiveDirectly aims to reshape international giving by providing cash grants directly to the world’s poorest. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. It's an incredible group of people.

• Owning the full WFM planning cycle for your domains, ensuring seamless operations.
• Managing and empowering a high-performing team of analysts with diverse WFM and Service skill sets.
• Continuously improving WFM processes to meet service requirements (SLAs), enhance COps efficiency (Wait Time), and align with budget (FTE/Overtime).

Monzo is a financial technology company that aims to make money work for everyone. They offer personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards, along with options to save, invest, and combine pensions.

• Lead the product management function and provide hands-on product leadership for the Review Design Innovation team.
• Drive alignment between product strategy and organizational goals.
• Coach and mentor product managers, designers, and other team members.

EdReports.org is at the forefront of the curriculum reform movement by increasing the capacity of educators to identify and demand the highest quality curriculum.