Restaurant365

3 open remote positions

Restaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform that provides a unique, centralized solution for accounting and back-office operations. Their culture focuses on empowering team members to produce top-notch results while elevating their skills.

Salary Distribution 3 of 3 jobs

PTO Distribution 3 of 3 jobs

Unlimited PTO 3 jobs (100%)

Benefits Overview 3 of 3 jobs

401(k) (3) Equity (3) Medical (3) PTO (3) Wellness (3)

Open Positions

Account Executive, Mid Market

$85,000–$100,000/yr
US Unlimited PTO

  • Work with the Sales Development team to identify and sell into new accounts, generating pipeline.
  • Manage the entire sales cycle from self-sourcing new opportunities to close, ensuring new Customers remain on track.
  • Network with existing customers and vendor partners to build and maintain long-lasting business relationships with clients.

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Principal Data Analyst - GTM Remote Customer Success

$116,000–$174,000/yr
US Unlimited PTO

  • Move beyond reporting to provide deep-dive analysis on customer health, churn drivers, and product adoption.
  • Partner with CS leadership to define and track forecasting of retention as well as key performance indicators (KPIs).
  • Translate complex technical findings into clear, concise, and compelling narratives for non-technical stakeholders and executive leadership.

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Customer Support Operations Lead

$96,400–$144,600/yr
US Unlimited PTO

  • Own regular reporting and KPIs for Customer Support; identify trends, areas for improvement, and provide actionable insights to leadership.
  • Act as a business owner and power user of Freshdesk and related tools; define requirements, monitor adoption, and partner with the Systems/IT team for configuration and implementation.
  • Design and recommend workflows, automations, and process improvements that reduce friction, scale with growth, and improve customer/agent experience.

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