Cultivate and maintain strong relationships with customers.
Act as the primary point of contact for customer inquiries and issues.
Conduct regular check-ins with customers to assess their needs and identify opportunities.
Vitable is building a health benefits platform designed for everyday workers and the employers who care about them. By providing accessible healthcare to the uninsured and underinsured Americans, they’re creating a better experience for employees and a smarter solution for employers.
Manage work queue in HubSpot across all submission statuses and balance workload across 21 team members
Identify inefficiencies and repetitive manual tasks that slow down the team
Create and maintain SOPs for common listing scenarios and edge cases
Max Retail empowers independent retailers and brands to reach hundreds of millions of consumers through technology that makes multichannel selling as easy as “click, click, sold.” By helping businesses move inventory faster and more profitably, Max Retail fuels a more circular, sustainable retail economy.
Own day-to-day operations supporting revenue and client acquisition teams
Partner closely with sales leadership to ensure alignment between strategy and execution
Design, document, and continuously improve outbound workflows, playbooks, and handoff processes
Our client is a growing B2B services organization. They are looking to hire a Commercial Operations Manager to own and optimize the execution of their outbound and revenue-supporting operations.
Build and maintain automated workflows to keep our processes running smoothly.
Design and execute complex analyses to support decision making within Insurance Operations.
Own and monitor metrics that track the health of our Insurance Operations.
Grow Therapy is a platform for therapists growing their practice, and patients accessing high-quality care. Powered by technology, they operate as a three-sided marketplace, empowering providers, augmenting insurance payors, and serving patients; they have empowered thousands of therapists and clients and raised over $178mm in funding.