This role will own operational excellence for Grow’s internal-facing functions: Clinical, Success, Credentialing, Onboarding, and Community. You’ll lead cross-functional initiatives, own complex HubSpot workflows and partner closely with internal operations leadership to drive performance and process improvement. You'll manage a team of people and processes while setting a high bar for what “great” looks like.
Reporting to the Senior Manager, Revenue Operations (PostSale), the Senior Revenue Operations Manager will work closely with go-to-market leadership to drive strategic projects that support aggressive growth, and improve customer satisfaction and adoption of Jobber. The role will support onboarding, account management, and support teams while also assisting our fintech teams.
Help manage the behind-the-scenes execution that keeps their digital services business running smoothly. You’ll work across sales, project delivery, and executive leadership—helping bridge strategy and action as they scale web development services for U.S.-based clients. The person will manage post-sale operations and ensure seamless client onboarding, they will track project timelines and coordinate deliverables across global teams.
Support sales, streamline onboarding, and drive client success by working closely with the CEO to keep the pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one. Assist in preparing quotes, proposals, and contracts for web development projects and propose workflow improvements that enhance client experience and operational efficiency.
As the RevOps Systems Manager you will own day-to-day administration, optimization, and innovation across our revenue tech stack. This role is critical in supporting our go-to-market teams (Sales, Marketing, Customer Success) by ensuring our systems are running efficiently, securely, and in alignment with our growth strategy. As a systems owner, you’ll help architect scalable solutions, improve reporting accuracy, and drive automation.
The Customer Experience Manager plays a critical role in leading the Customer Experience team—driving day-to-day operations, people development, and high-impact initiatives that directly support the mission of ensuring patients receive the equipment and supplies they need. The Customer Experience Manager acts as a bridge between frontline support and internal teams, partnering across departments to resolve complex issues, improve processes, and scale support operations for growth.