Remote Operations management Jobs · Airtable

• Own and continuously improve operational processes that support Ro's frontline teams, partnering cross-functionally to increase efficiency and consistency.
• Run day-to-day onboarding for clinical and non-clinical frontline teams, delivering a seamless new hire experience with multiple internal teams.
• Own and operate the support desk for frontline teams, resolving tickets within SLA and strengthening self-service to reduce recurring needs.

Ro is a direct-to-patient healthcare company providing telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in Health Care, New York, and for Women and Parents.

• Design and maintain automated workflows using Airtable and Zapier for core program management.
• Troubleshoot existing workflows to ensure zero operational downtime and proactive audits.
• Collaborate across departments to identify manual bottlenecks and create scalable automation solutions.

NORY designs STEM learning journeys for children ages 3–12, making them the leading STEM camp provider in NYC. Their team creates magical, impactful experiences and fosters resilience, inquisitiveness, and empathy in children.

• Coordinate stakeholders, timelines, and milestones across multiple product initiatives to ensure alignment and momentum.
• Track progress against critical paths, identify risks and blockers, and escalate issues to appropriate owners.
• Support end-to-end project management for product launches, renovations, and discontinuations using tools like Monday.com and Airtable.