We’re seeking a seasoned, strategic Director of Operations to serve as the integrator of the business—translating the founders’ vision into reality through operational clarity, team alignment, and execution. This is a 1099 contractor position for an experienced operator who thrives in a fast-paced, founder-led environment and can independently lead cross-functional execution while maintaining high profitability.
Lead Virta's end-to-end revenue processes, drive payer strategy, and unlock efficiencies through automation and innovation. Reporting to the CFO, you will be responsible for all aspects of Virta’s revenue cycle—from eligibility, coding, and claims to collections, payer contracting, and regulatory compliance. You’ll bring deep RCM domain expertise and strong payer relationships to build a scalable, tech-enabled infrastructure.
The Senior Program Manager of Operational Automation will lead the design, implementation, and optimization of enterprise-wide automation initiatives across managed care functional areas supported by the PHSO. This strategic role serves as a critical bridge between operations, IT, and business transformation, accelerating performance through technology-enabled process redesign.
We’re looking for an EMEA/APAC based Technical Support Manager to join our small but mighty, globally distributed team and service a variety of different personas & customers as we scale to reach 100+ million connected users. Our support team is heavily relied upon to help shape the future product & engineering roadmap of our rapidly scaling platform.
This pivotal role shapes the future of Commercial Lines, driving profitability, and ensuring sustainable growth, requiring collaboration with the EVP of Commercial Lines to develop and implement a long-term strategic roadmap, achieving or surpassing return on equity targets, and designing/maintaining a diverse range of products.
As the Manager of Automation & Process, you’ll lead Thumbtack’s most important service transformation efforts, focused on automation and process improvement. This role requires strong leadership and execution—your work will help redefine how we scale exceptional service across Thumbtack.
We are seeking a Director of Claims to lead the team responsible for ensuring every claim is processed accurately, efficiently, and on time. In this critical leadership role, you will own the end-to-end operations of our claims workflows—driving compliance with prompt pay regulations, optimizing team performance, and cultivating a culture of quality and accountability. This leader will collaborate closely with peers across operations, product, and engineering.