This role demands a strategic thinker who can balance vision with executionβsomeone who understands the future of operations, can assess organizational needs, and will collaborate with our team to ensure the successful execution of our transformation initiatives. You will work with cross-functional teams to foster clarity, alignment, and successful delivery. Essential qualifications include strong program management and communication skills.
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Manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact. The Operations Manager will build and refine ticketing processes, design and implement automated form processes, create automated email workflows, and develop custom queries.
The Support Operations Manager will be responsible for building and managing scalable programs around process improvement, automation and AI adoption to transform Support into a true growth lever for Apollo. This role will also own Support analytics, reporting, and insights, ensuring the team has full visibility into performance and opportunities for improvement.
This role will lead and optimize Revenue Management, Distribution Marketing, and Sales across Kasaβs portfolio. The CCO will oversee a team of 20+ people in Revenue Management, Distribution, Marketing, and Sales. This is an opportunity to redefine hospitality revenue strategy by integrating AI, automation, and dynamic pricing models, ensuring Kasa remains at the forefront of industry innovation.
The Senior Manager, Technical Operations will define and execute the vision for the technical infrastructure, integrations, and data systems that power the Customer Experience organization (Support and Success). This role drives operational excellence and scalability by leading the design, implementation, and continuous optimization of tools, workflows, and data pipelines that enable efficient, insight-driven operations aligned with company objectives.
Grow Therapy seeks a Sales Operations Associate to report to the Senior Manager, Revenue Operations, collaborating with go-to-market, success, clinical, and technology teams, troubleshooting workflows, and refining sales processes.
This pivotal role is responsible for defining and executing a scalable, AI-enabled, data-driven, and proactive customer success experience for our global portfolio of customers. You will leverage automation, data analytics, and self-service resources to drive customer adoption, health, and retention, complementing our high-touch Customer Success programs. The ideal candidate will be a strong leader with experience leading customers to value.