14 open remote positions
MagicSchool is the premier generative AI platform for teachers that is just over 2 years old, and more than 6 million teachers have joined the platform.
Lead MagicSchool’s user research and customer insights, establishing systems and practices that keep the organization deeply connected to educator and administrator needs. You will drive research that shapes product strategy, design direction, and customer experience at scale. Deliver high quality generative, evaluative, and strategic research that informs product and design decisions and results in measurable improvements.
You will be a senior leader responsible for driving retention, expansion, and customer satisfaction by strategically scaling our Customer Success function within a fast-growing EdTech SaaS environment. You will lead and evolve the team, bringing senior executive experience, deep operational rigor, and a strong, data-driven methodology. The Central region encompasses TX, OK, KS, MO, MN, IA, and WI. This role requires approximately 30% travel.
MagicSchool is looking for a visionary Video Storyteller who can craft clear, compelling stories about how MagicSchool AI is used in classrooms. Your work will focus on narrative pieces that help educators, administrators, and students understand our tools and their impact. You’ll spend time in schools across the country, meet the educators and bring those stories to life.
The Manager, Sales Development will oversee MagicSchool's Sales Development Representative (SDR) team and manage internal stakeholders to support a predictable, scalable top-of-funnel engine. You will be instrumental in optimizing campaign execution, creating repeatable processes, and ensuring strong outbound performance across the SDR function.
This role is the chief architect and strategic partner responsible for the People function, scaling a high-performance, values-centered culture and building a world-class talent acquisition engine to support the company's aggressive growth. Your mandate is to ensure that as we scale the organization, every system implemented reinforces a high-performance, values-centered culture that champions excellence, speed and our relentless drive to save teachers time and energy.
You will lead user research and customer insights efforts to help MagicSchool deeply understand the needs of educators and administrators. In this role, you will bring rigorous qualitative and quantitative research practices to inform product design, strategy, and customer experience at scale. This role involves designing and executing user research, strengthening the Voice of Customer program, and translating insights into narratives to influence decisions.
Own the planning and flawless execution of 60+ national conferences, trade shows, and high-profile events that elevate our brand and drive measurable pipeline. You’ll bring strategy to life—executing with precision across pre-event promotion, onsite experience, and post-event reporting, outreach, and ROI analysis. Build scalable systems and create memorable, high-impact experiences.
As a Staff Software Engineer, you’ll play a pivotal role in shaping the technical foundation of MagicSchool. This is a high-impact individual contributor role where you’ll take end-to-end ownership of complex features and systems, influence architecture decisions, and mentor engineers to raise the bar for technical excellence across the organization.
Support the Customer Education team by overseeing the scheduling, communications, and operational logistics for both virtual and in-person professional learning experiences. Ensure seamless coordination with school partners, internal stakeholders, and facilitators, helping to deliver outstanding experiences for educators nationwide.
As a Staff Context Engineer for AI Systems, you'll architect and optimize how MagicSchool's AI agents reason, remember, and operate across complex educational workflows. You'll design the context management systems that determine what information our agents see, how they maintain state across multi-turn interactions, and how they dynamically retrieve knowledge without overwhelming their attention budget ensuring reliable, coherent AI assistance for millions of educators.
You'll architect and optimize how MagicSchool's AI agents reason, remember, and operate within complex educational workflows. You'll design context management systems that determine what information our agents see and how they maintain state across multi-turn interactions. This role will implement the technical foundation of how AI agents manage their "mental workspace", ensuring reliable, coherent AI assistance for educators.
As a Staff AI Context Engineer specializing in RAG, Knowledge Graphs, and Memory Systems, you'll architect the information infrastructure that powers MagicSchool's AI agents. You'll design and build the knowledge organization, retrieval, and memory systems that determine what educational content the agents can access, how they navigate complex curriculum relationships, and how they maintain coherent understanding.
Work with the Trust, Safety and Quality team to support the quality and reliability of MagicSchool's AI outputs. This is an excellent early career role who wants to work in tech and explore different career paths like product management or data analysis. You will work closely with the Senior LLM Quality Analyst, handling feedback intake, ground truthing LLM responses, and helping maintain evaluation test suites. Be organized, self-motivated, and excited to get things done quickly in a fast-paced startup environment.
As a Senior Backend Engineer- Evaluations, you will work with the Trust, Safety and Quality team as a strong individual contributor to expand our Generative AI Evaluations capabilities. You will feel a sense of ownership over the space far beyond just taking tickets. You will obsess over safety, quality, speed and user impact and be passionate about building resilient scalable systems.