Job Description
As Client Operations Manager, you will be the crucial link between our leadership, clients, and internal teams. This role combines client relationship management, operational oversight, executive support duties, and team supervision. You will ensure smooth daily operations, manage client communications professionally, oversee payment calculations, review billing cycles, track performance metrics, and provide leadership to recruitment, marketing, and operations teams.
Key responsibilities include managing client communications, supporting the CEO, tracking KPIs, supervising teams, and overseeing operational workflows to maintain efficiency and client satisfaction.
About Alejandra
We are a recruitment company helping U.S.-based businesses grow by connecting them with top-tier virtual assistants and remote professionals from Latin America.