Samsara

Advise and guide customers, ensuring they adopt Samsara and continuously gain business value from our products. You will be part of our Implementation team, responsible for helping Mid-Market customers deploy and adopt our IoT solutions for their fleet and industrial assets. Own the customer relationship and ensure a successful deployment of Samsara's solution.

As a forward-thinking Knowledge Management Specialist, you'll create clear, user-friendly documentation and learning materials to support our Finance Operations organization, working with peers and subject matter experts to find, easy to use, and continuously optimized through analytics and AI. You will collaborate closely with Product Managers, Support Engineers, and other stakeholders to gather and translate technical information into operational employee facing content.

Provide world-class hardware and software support experience to customers as part of the Tier 2 support team within the Global Technical Support organization, resolving complex customer problems and improving support across all teams through collaborative work with other support engineers and managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams.

Manage a team of 4-6 Automotive Engineers working on multiple projects that expand diagnostic coverage and add customer value. Provide technical leadership and mentorship in automotive network communication. Develop best practices and guidelines for the Vehicle Gateway to operate as a third-party telematics device inside the vehicle network. Work with leadership on the planning and execution of quarterly roadmaps for maximum customer impact.

The Mobile Experience team is part of our Platform organization, and owns the end-to-end experience across our main mobile apps, if you are passionate about product management, you’ll be responsible for the end-to-end success of new products and features that delight our customers and further Samsara’s vision. You’ll learn about our customers’ operations, identify the most meaningful problems that we could solve for them.

Drive critical initiatives across the different business units within the global Sales Programs organization, working closely with Sales and Revenue Operations Leadership to identify strategic projects for the business. You will scope, develop, and manage execution for these projects with validated project management skills, strong business acumen, and the ability to coordinate cross-functional teams.

This role will directly support the Finance Operations - Business Operations team by supporting and outlining processes that require complex data analysis, cross functional collaboration and process implementation. This individual will play a key role in driving forward large-scale systems and operations projects that involve multiple departments and teams, focusing on designing and delivering a favorable outcome for all parties involved.

Play a critical role on the Finance Ops metrics team by compiling and reporting on high-visibility business KPI’s that are shared throughout the business. Support build of new reporting dashboards and KPIs to provide actionable insights to business partners across R&D, GTM and G&A. Analyze large scale data in Tableau and Databricks to ensure data cleanliness and accuracy.

Join Samsara to impact the industries that run our world. As a Senior Software Engineer, you will design, develop, and deploy scalable applications and services on AWS. You will use AWS services like EC2, S3, RDS, DynamoDB, Lambda, API Gateway, ECS/EKS, and implement Infrastructure as Code (IaC) using tools like AWS CloudFormation or Terraform.

Join the growing team at Samsara as a Senior Software Engineer- Full Stack Developer (AWS Experience). In this role, you will design, build, deploy, and maintain scalable and reliable applications and infrastructure on the Amazon Web Services (AWS) platform, collaborating with various teams to deliver high-quality solutions impacting critical global industries.

Samsara is looking for an experienced Quality Analyst for the Finance Operations organization, supporting the wider accounting org. The Quality Analyst will partner with finance and accounting leadership on quality initiatives that reflect the organization's commitment to customer experience and support the broader Support organization’s strategy. You will support the Billing and Invoicing teams, providing feedback and business intelligence to drive improvements to the customer experience.

As a Sales Engineer at Samsara, you’d be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Daily customer engagements include conversations around logistics/supply chain management, fleet management and maintenance strategies, global asset management, system integrations, and regulatory compliance.

Assist with the administration, analysis, and compliance of our benefits programs for employees across multiple countries. The ideal candidate will have a solid understanding of global benefits trends, legislative requirements, and a willingness to learn and grow in the field of international benefits. This is a remote role based in the UK

This Manager of GTM Sales Programs will lead and drive core sales programs that support the rhythm and execution of our go-to-market (GTM) motion. This high-impact role will be instrumental in owning and operationalizing key “run-the-business” processes and activities, enabling GTM leaders to execute with clarity, consistency, and efficiency. The ideal candidate will serve as a strategic partner to sales, operations, and cross-functional leadership, ensuring alignment and execution on programs.

Samsara is looking for a Contract Recruiting Coordinator based in Canada to join our global Recruiting Operations team and manage all aspects of the interview process; this is a 6 month opportunity. You will manage an effective coordination process for candidates and hiring managers that will enable scaling of our recruiting processes and schedule interviews through our ATS and utilize additional tools for scheduling and operations.

As an Account Development Representative (ADR) at Samsara, you will be trained to take on your next role as closing Account Executive. On a daily basis, you will be responsible for sourcing pipelines for our EMEA business, generating opportunities via outbound outreach. This is a remote position open to candidates based in The Netherlands, France, Germany and United Kingdom.

Seeking an organized and detail-oriented Campaign Operations Manager to join our global Marketing Operations team. This role supports our North America, Latin America, and EMEA Marketing teams by executing marketing campaigns and managing related processes. You’ll help craft mulit-channel marketing campaigns and collaborate with various teams to ensure smooth campaign execution based on defined procedures. The focus will be on effectively utilizing marketing tools and contributing to team goals.

Lead the global Support Operations team across business operations, data analytics, and operations program management. Partner with Support leadership to set, track, and deliver KPIs, OKRs, and strategic initiatives. Drive quarterly operating rhythms, including headcount, budget, & KPI attainment. Drive operational support and change management for high-priority business initiatives and RTB enhancements.

We’re looking for a Senior Executive Communications Manager to join our Communications team in a newly created role to be a strategic partner to our Research & Development (R&D) leadership team. This is a great opportunity to help build and shape communications for a high-growth organization and work closely with a dynamic, innovative group of leaders.

The Senior Director of GTM Recruiting will lead Samsara’s efforts to identify, attract, and hire exceptional sales and sales support talent globally, supporting over 600+ hires annually. This strategic role requires a blend of strong leadership, business acumen, and expertise in designing and implementing scalable recruiting processes. This role will be the global point of contact to the CRO, COO, and Sales leadership.

Responsible for revenue growth in new and existing customers that represent the largest prospective accounts for Samsara by total addressable opportunity. You should be an energetic evangelist passionate about introducing a transformative new technology into the market. You should have a history of over-achievement and be comfortable selling into all levels of an enterprise organization in both technology and lines of business.

You will be instrumental in providing crucial analytical support and boosting our team's efficiency. You will become our go-to person for foundational data activities and allowing us to provide even better frontline support to our stakeholders. This is a fantastic opportunity to build a strong foundation in data analysis within a fast-growing, innovative company.

Build data governance capabilities within our Revenue Operations organization. Define and oversee: modeling and estimation of revenue opportunity methodologies, data quality measurement techniques, and data validation at scale. You will be responsible for the data strategy and architecture for foundational metrics that drive the business forward, and you’ll be expected to leverage leading AI tools to deliver leading edge solutions.

This role will partner with senior leaders across Samsara’s go-to-market teams to design, build and run critical business capabilities for our world-class sales organization, driving transformative initiatives that bring together people, process and technology into elegant solutions to business problems related to all aspects of the pre-sales customer journey.

Lead a team of analysts responsible for executing and optimizing critical pre-sales and post-sales processes that support our Account Executives. This is a high-impact role focused on managing operational complexity, resolving escalations, and driving continuous improvement across our systems and workflows. The ideal candidate is a people leader, problem solver, and cross-functional collaborator who thrives in a fast-paced environment.

Lead the Corporate Finance & Strategy function and partner with business leaders across the People Ops and Recruiting organization to achieve corporate financial goals. Lead the annual budgeting process, create long term financial forecasts, and lead the monthly and quarterly forecasting and reporting processes. Perform quantitative and qualitative analysis to inform strategic decisions in a fast-paced environment.

The Quality Analyst will partner with finance and accounting leadership on quality initiatives that reflect the organization's commitment to customer experience. You will support the Billing and Invoicing teams, providing feedback and business intelligence to drive improvements to the customer experience. The ideal candidate has deep expertise in quality assurance operations for technical and non-technical customer support teams. This role is remote and open to candidates residing in Canada.

The Analyst Relations Senior Manager will develop analyst engagement programs to advance our Connected Operations platform and to facilitate long-term relationships with analysts and influencers in areas such as Industrial IoT, Video Surveillance Management, SaaS, and cloud computing. This role reports to the Senior Director of Corporate Communications.

As a Senior Security Engineer at Samsara, you will contribute to efforts across Samsara’s product and corporate environments and will be responsible for the execution of a number of company-wide initiatives, including topics related to secure software development, vulnerability management, secure code analysis, threat modeling, and bug bounty operations. This is a highly visible role that will require a mix of hands-on technical expertise and strategic influence.

Invoicing & Adjustments team members are responsible for the accurate and timely invoicing of customers. They will ensure customers receive invoices, account statements, and adjustments (credit memos/returns) timely and accurately. Focus on ensuring customers understand their invoices, and being reminded to pay prior to the due date. This role will be measured by KPIs related to volume trends, custom invoicing management, and customer case volume.

Be a core member of Samsara’s pre-sales team, penetrating and growing our footprint in North America’s largest fleets and organizations with physical operations at the most significant scale. Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles. Successfully match customer pain points and requirements to proposed solutions. Establish customer relationships and trust throughout and beyond the sales cycle.

Support growing Production Procurement team. Partner with Operations, Engineering, Product, and Customer Support teams to shape the future of Telecom partnerships. Own the commercial relationships with Telecom partners, focusing on service continuity, cost and rate optimization, network operations and overall project execution. Work cross-functionally across Samsara to ensure a world-class connectivity experience.

Support People Strategy initiatives, including designing and implementing our Employee Listening strategy. Partner closely internally with our Business Operations Team, People Analytics team, our global People Partners as well as cross-functionally with Customer Experience and Communications teams. Listening, understanding and actioning insights and feedback from our employees improves the experience for all Samsarians and unlocks business value as we rapidly grow.

The Senior Manager, Customer Success Systems plays an integral role in establishing the systems, processes and people that will form the backbone of Samsara’s customer success experience. You will be responsible for delivering the technology that enables Samsara to provide enterprise-grade customer success experience to our rapidly expanding user-base, during a time of hyper company growth. This position requires a unique combination of customer success understanding within a SaaS environment and a proven track record in building out systems which provide a best in class customer experience.

Work closely with sales leadership to design, implement, and optimize key processes that enhance the effectiveness of Samsara’s global sales organization. You will play a strategic role in supporting Samsara’s growth beyond $1BN in revenue by aligning people, processes, and technology to improve the pre-sales customer journey. This role will have a tangible impact on how our sales team operates, scales, and supports our customers across diverse industries.

This position will be part of the Recruiting Operations and Programs team, contributing to Samsara’s growth by supporting teams to attract and hire top talent. As a Recruiting Operations Program Manager, you'll play a crucial role in shaping the infrastructure of our recruitment process through thoughtful process and technology enhancements. Engaging directly with recruiters and interviewers, you'll contribute to a dynamic environment that values effective hiring solutions.