Own day-to-day relationships with domestic and international parcel carriers.
Act as the subject matter expert (SME) in parcel for the Sales and Solutions teams during client scoping and onboarding.
Collect and analyze feedback from merchants on carrier services, pricing, and feature gaps.
ShipMonk provides cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, they are on a mission to revolutionize fulfillment with a merchant-first mindset.
Taking ownership of team planning for a high-velocity segment of the business through rapid knowledge transfer, then Partnering with Delivery leadership to develop and maintain strategic staffing plans across projects and customers.
Owning day-to-day staffing decisions grounded in data, context, and established criteria; partnering with Delivery Directors and Engagement Managers by surfacing recommendations and trade-off options where decisions involve strategic priorities or resource constraints.
Executing team planning activities that balance capacity, skills, utilization, and professional development.
Go Nimbly is establishing its first dedicated Team Planning function. Initially, you will take ownership of team planning for our Partner Services portfolio through knowledge transfer from the current owner, with your scope evolving as we integrate these practices organization-wide.
Build strong client relationships and serve as the primary point of contact.
Manage client communications and ensure timely resolution of concerns.
Collaborate with stakeholders across HR, IT, Finance, and Compliance.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.