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Accountabilities:
- Build strong client relationships and serve as the primary point of contact for assigned accounts.
- Manage client communications, ensuring timely resolution of concerns and effective conflict management.
- Lead client-facing meetings to communicate business needs, service outcomes, and improvement plans.
Requirements:
- Bachelor’s degree in Business Administration, Operations Management, IT, or related field (preferred).
- 5–7+ years of experience in service delivery, business operations, or project management within IT services.
- Proven expertise in KPI management and operational performance tracking.
Jobgether
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.