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Mexico

  • Build strong client relationships and serve as the primary point of contact.
  • Manage client communications and ensure timely resolution of concerns.
  • Collaborate with stakeholders across HR, IT, Finance, and Compliance.

Communication Negotiation Presentation Leadership

20 jobs similar to Service Delivery Manager

Jobs ranked by similarity.

Mexico

  • Manage a team focused on delivering best-in-class success to partners.
  • Directly manage key accounts, ensuring strategic alignment and strengthening long-term relationships.
  • Contribute to strategic planning, execution, and continuous improvement of processes.

Wellhub's platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription.

Mexico

  • Drive efficiency, scalability, and operational excellence across Karat’s services.
  • Support cross-functional initiatives and track key operational metrics.
  • Design systems that improve the quality and consistency of delivery.

Karat is the world's largest interviewing company, transforming organizations globally. They provide a system for technical leaders to control hiring, elevate their teams, and stay ahead, offering live interviews, analytics, and a robust interview performance dataset.

US

  • Manage, support and service assigned accounts with a focus on customer retention.
  • Oversee the delivery of IT services to clients, ensuring service levels are met or exceeded.
  • Identify opportunities to increase customer satisfaction and value-add.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Act as the main point of contact for all client-submitted cases and ensure regular follow-up and continuous communication.
  • Quickly diagnose and resolve client issues while ensuring that KPIs are being met regularly.
  • Coordinate with the client's help desk team to ensure seamless communication and collaboration.

Datacor provides software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. They aim to equip the industry with intuitive products that solve customers’ problems and help them use data as a competitive advantage.

Europe

Responsible for planning, organizing, and leading projects from initiation through delivery to ensure they are completed on time, within scope, and within budget. Involves creating and maintaining detailed project plans and coordinating cross-functional delivery teams by assigning tasks and tracking progress. Serve as a primary point of contact for clients, ensuring clear communication, managing expectations, and driving successful project outcomes.

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.

$95,000–$120,000/yr
US

  • Oversee a team of Account Managers, managing hiring, onboarding, development, and performance.
  • Develop and implement processes, procedures, and controls to improve team efficiency and effectiveness.
  • Foster a culture of service excellence, motivation, and teamwork while promoting strategic and operational goals.

This position is posted by Jobgether on behalf of a partner company.

Latam

  • Lead the Key Account Management Function, setting strategic goals, and driving overall performance.
  • Mentor and Develop the Team, fostering a culture of excellence and continuous improvement.
  • Build and Maintain Relationships, fostering strong relationships with key merchants alongside individual account managers.

Yuno is building the payment infrastructure that enables all companies to participate in the global market. They provide a high-performance payment orchestrator, offering companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide.

US

  • Lead the end-to-end delivery of digital projects—ensuring scope, timeline, budget, and quality targets are met.
  • Act as the main point of contact for clients, building trusted partnerships within an organization, and ensuring satisfaction with project outcomes.
  • Coordinate cross-functional teams of designers, architects, developers, strategists, and QA to ensure alignment and accountability.

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth.

$100,000–$130,000/yr
US

  • Drive outcomes of global client projects across the Clinical Delivery service lines.
  • Develop project plans and strategies for successful delivery of results for client projects.
  • Serve as primary operational point of contact for client and build strong rapport with them.

Care Access aims to improve the future of health for everyone. They achieve this by offering access to research sites, mobile clinics, and clinicians globally, bringing health services to communities facing barriers to care. They have hundreds of employees worldwide and foster an inclusive culture.

Latin America

The Key Account Manager will maintain and optimize business relationships and partnerships to achieve business KPI’s. Will represent the entire range of the Company’s products. Will act as an intermediary between internal departments and customers.

Evolution is a market-leading developer and provider of products and services for online casino entertainment with over 20,000 employees across 40 markets worldwide.

$140,000–$155,000/yr
US

  • Work directly with clients to learn their goals and establish how bswift can meet them.
  • Own a book of business of clients representing approximately $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR).
  • Lead a team of bswifters to support their clients' needs and create/keep raving fans of bswift!

Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. From downtown Chicago, and remotely across the country, they serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

Latin America

  • Lead the Key Account Management function across the Latam region.
  • Mentor and develop team members.
  • Build and maintain strong relationships with key clients.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

  • Manage the delivery and success of complex, global healthcare primary market research (PMR) programs.
  • Act as the strategic partner for high-value clients, ensuring operational excellence and stakeholder alignment.
  • Lead a team of Project Managers providing guidance and removing roadblocks.

m360 Research is a full-service market research agency specializing in the healthcare space and a wholly owned subsidiary of M3.

Argentina

  • Own end-to-end project delivery, from planning to execution and closure.
  • Act as the primary point of contact for internal and external stakeholders.
  • Coordinate cross-functional teams and manage resources to deliver tailored solutions to clients.

DLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. They are a global team of 1000+ teammates from 30+ different nationalities that makes it all happen, in a flexible, remote-first dynamic culture.

Philippines

  • Manage multiple teams of Specialists and team leads.
  • Actively participate in responses to live service outages.
  • Deliver regular reporting and MI to track KPIs and monitor performance.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.

Europe

  • Provide strategic leadership and partnership to clients.
  • Develop ServiceNow solutions based on each customer's strategic outcomes.
  • Achieve financial targets set out for the assigned clients.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations, striving to make the world work better for everyone.

The Client Service Manager identifies and coordinates new service requirements and taking ownership of any opened property issues post installations. Maintains excellent working relationships with clients, which fulfil and then exceed the operational service expectations of the client. Responsibility for improving processes as they are delivered to clients, liaising with the appropriate internal teams to act as “the voice of the client” internally and be a true champion for customer success.

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

US

  • Serve as agency representative for assigned project(s), responsible for a successful execution of the SBTT Program
  • Be responsible for successful project execution including management of scope, schedule, budget, risk, and contractor performance
  • Identify, evaluating, and mitigating risks, issues, and opportunities for assigned project(s)

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors, helping agencies navigate complexity and outpace change.

US

  • Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
  • Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
  • Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.

CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.

US Unlimited PTO

Responsible for managing the delivery of professional services to customers. Leads the Professional Services and Technical Account Management (TAM) teams. Implement service strategies, maintain operational standards, and optimize tools and methodologies.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it.