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• Serve as the primary point of contact for customer-facing activities.
• Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
• Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.

Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.

The Management Specialist will be responsible for managing initiatives and contributing to team efforts, such as developing and tracking key performance indicators, and coordinating client training initiatives and working groups. Guide client stakeholders by handling day-to-day logistics, administration, and communication to keep projects on track, on time, and within budget. Maintain project records, prepare status reports, manage project documents, and ensure data accuracy.

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade.

• Drive outcomes of global client projects across the Clinical Delivery service lines.
• Develop project plans and strategies for successful delivery of results for client projects.
• Serve as primary operational point of contact for client and build strong rapport with them.

Care Access aims to improve the future of health for everyone. They achieve this by offering access to research sites, mobile clinics, and clinicians globally, bringing health services to communities facing barriers to care. They have hundreds of employees worldwide and foster an inclusive culture.

• Manage the end-to-end client lifecycle for a portfolio of partnership customers.
• Define, coordinate, and oversee project timelines, ensuring milestones are met with precision.
• Build and deepen trusted partnerships with customers, understanding their goals and working to surpass outcomes.

SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians.

• Manage multiple teams of Specialists and team leads.
• Actively participate in responses to live service outages.
• Deliver regular reporting and MI to track KPIs and monitor performance.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years.

• Own hiring, onboarding, training, and ongoing development of Customer Support team members.
• Oversee daily support operations across phone, email, and live chat channels.
• Define, implement, and evolve customer support KPIs and SLAs across customer segments, severity levels, and channels

Avive Solutions, Inc. is a growth-stage Automated External Defibrillator (AED) company with a connected response system. They are a mission driven team that is rapidly gaining market share with elegant, creative solutions to solve complex problems.

• Ensure customer success by driving full value realization of the Segment platform.
• Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
• Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.

Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.

• Serve as the primary point of contact to ensure customers achieve measurable readiness outcomes.
• Coordinate with internal teams to ensure project requirements are met on time and within scope.
• Act as a trusted advisor, delivering best practices and strategic recommendations aligned with readiness goals.

Ethos aims to transform training development, consumption, and alignment with business outcomes to bridge the human readiness gap. They are a Series A startup with $40M+ raised, partnering with 150+ enterprise customers across various sectors.

Manage and oversee the implementation of SOC projects, ensuring all aspects meet or exceed customer expectations. Coordinate and manage all project phases from inception to completion, including planning, execution, monitoring, and closing. Serve as the primary liaison between customers and internal teams, ensuring clear and effective communication.

Joining aDvens means joining a European leader in Cybersecurity, but above all it means joining specialists who are passionate about protecting organizations.

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
• Take ownership and follow up on open cases which are unresolved

PointClickCare is a health tech company that helps providers deliver exceptional care. They are founder-led and privately held, empowering their employees to push boundaries and innovate in healthcare and have over 30,000 provider organizations.

• Supporting an estimated 7 hours daily on telephonic support to our members and providers.
• De-escalate situations by actively listening to members’ and providers' concerns and adopting a solution-focused approach.
• Manage all things care coordination, including but not limited to: maintaining patient charts, rescheduling appointments, executing prescription authorization forms.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. They partner with over 450 companies and provide care for 10 million people.

• Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
• Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
• Drive technical adoption through understanding customer needs and strong product knowledge.

Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.

We’re seeking a Project Manager with strong customer-facing experience. This role is responsible for managing projects post–purchase order (PO). This position is not an engineering-focused project management role.

Qualdoc Staffing is a recruiting firm helping candidates find jobs and employers find people to fill them.

• Manage, support and service assigned accounts with a focus on customer retention.
• Oversee the delivery of IT services to clients, ensuring service levels are met or exceeded.
• Identify opportunities to increase customer satisfaction and value-add.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Responsible for planning, organizing, and leading projects from initiation through delivery to ensure they are completed on time, within scope, and within budget. Involves creating and maintaining detailed project plans and coordinating cross-functional delivery teams by assigning tasks and tracking progress. Serve as a primary point of contact for clients, ensuring clear communication, managing expectations, and driving successful project outcomes.

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.

Drive execution of complex and high-value projects. Ensure cross-functional coordination and risk mitigation. Manage client implementations, data migrations, and strategic process automation.

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition.

• Build strong client relationships and serve as the primary point of contact.
• Manage client communications and ensure timely resolution of concerns.
• Collaborate with stakeholders across HR, IT, Finance, and Compliance.

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.

• Support operations, project coordination, order processing, and customer communications.
• Respond to LinkedIn campaign inquiries and update CRM.
• Process customer and partner orders, track shipments, and schedule projects.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

• Lead end-to-end implementation projects across the Genea Security product line
• Act as a liaison between customers, vendors, and internal teams to coordinate project requirements
• Own project timelines, deliverables, and status trackers

Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. They foster an environment of teamwork, transparency and authenticity, where you can be yourself.

• The Customer Success Manager acts as an advocate for customers.
• You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
• Ensure customers are technically healthy and obtain maximum value from their investment.

ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.