Sword Health

Convert qualified leads into Sword Health members by guiding them through the enrollment process and providing support. Engage with potential members over the phone, address concerns, and overcome objections using effective closing techniques. Collaborate with internal teams to ensure members receive accurate information and comprehensive support.

As a Partner Executive in Channel Partnerships, manage a portfolio of partner accounts. Generate revenue through the partnership by developing and executing go-to-market strategies, creating and maintaining key relationships, and driving new sales opportunities by engaging with each partner's sales organization.

The Internal AI Solutions Team leads the transformation of the company’s internal processes through Generative AI, enhancing how we work across the organization. You will be implementing and optimizing AI-driven solutions to improve internal operations and workflows and proactively identifying and resolving technical challenges to enhance system functionality and user experience.

Motivated by delivering the best possible patient care, you will provide 1-to-1 support to members through message-based chat and phone/video calls. You will apply a digital approach to surgical prehabilitation and the management of patients with musculoskeletal disorders and pelvic health conditions, deliver Group Learning webinars online, moderate in-app peer groups, and assist in the clinical validation of new therapeutic programs.

As Chief Information Security Officer, you’ll be responsible for creating and managing a global, enterprise wide security strategy and program. You will work cross functionally with Engineering, Product, Operations, and HR teams to create strategies, policies, and frameworks as they relate to application security, compliance, and security operations.

Develop, implement and maintain quality assurance processes and procedures for our Computer Vision Team. Conduct data acquisition and data annotation efforts. Validate CV developments by creating/running scripts and/or conducting technical experiments defined together with the team. Collaborate with product teams to ensure quality of features that integrate Computer Vision components. Be an active participant in all parts of the software development process, cross-functionally.

The Content Marketing & Editorial Manager will serve as a creative visionary, developing disruptive and engaging ideas for editorial content that captivate audiences and drive business goals. They will lead the creation and refinement of compelling, multi-format content, ensuring alignment with brand strategy and tone. They will also leverage AI tools and innovative processes to enhance content efficiency and quality.

You will manage a portfolio of health plan accounts (partners) and generate revenue through the partnership by developing and executing go-to-market strategies. This involves creating and maintaining key relationships, and driving new sales opportunities by engaging with each partner's sales organization. The role requires occasional travel to effectively manage and cultivate strategic business partnerships.

Contribute to designing, building, evaluating, shipping, and improving Sword’s products through hands-on GenAI implementation and integration; Develop and maintain applications and services that leverage large language models, vector databases, and other generative AI technologies. Implement prompt engineering strategies and retrieval-augmented generation (RAG) systems to solve real business problems, working alongside Product Managers, ML Engineers, Backend Engineers and Frontend Engineers.

Understand the current lifestyle and development of new lifecycles with emphasis on software quality processes. Strong IC and leadership skills. Dive deep or act as a multiplier depending on the situation. Lead cross-functional projects across growth, data operations teams. Collaborate with Data Scientists to establish metrics and methodologies for both tracking, optimization, and goaling purposes.