Everway

1 open remote positions

Everway (formerly n2y/Texthelp) is a global company that provides Neurotechnology software, which helps transform the way people understand and are understood. They have over 500 team members spanning seven countries and pride themselves on their core values that are embedded within their culture.

Salary Distribution 1 of 1 jobs

Benefits Overview 1 of 1 jobs

Adoption Support (1) EAP (1) Paid Time Off (1) Parental Leaves (1) Retirement Plan (1) Wellness (1)

Open Positions

Manager, Customer Support

US

  • Lead, coach, and mentor a team of Customer Support Specialists, providing ongoing feedback and development opportunities.
  • Oversee omni-channel customer support operations to ensure all inquiries are handled professionally and within SLA targets.
  • Serve as the primary escalation point for complex customer issues, coordinating with Product, Engineering, and other teams to deliver resolutions.

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