8 open remote positions
PointClickCare's mission is simple: to help providers deliver exceptional care, and they empower their employees to push boundaries and innovate.
This role involves delivering exceptional customer experiences while resolving technical queries related to cloud-based healthcare applications. Success requires troubleshooting system issues and understanding administrative workflows in long-term care and medical facilities, as well as providing support to clients managing, configuring, and using our clinical applications.
The Project Manager will manage internal and external resources to deliver professional service engagements successfully and with quality outcomes. They will work closely with internal and external stakeholders to understand the business requirements of the customer and drive the implementation of software solutions.
Reporting to the Director of Enterprise Architecture, the Principal Enterprise Architect will play a crucial role in shaping and optimizing our technology landscape. This position involves collaborating closely with business leaders, contributing to the strategic vision of the Enterprise Architecture practice, and ensuring the alignment of technology initiatives with organizational goals.
The Sr. Marketing Automation Specialist will be the subject matter expert on all things Marketo and responsible for ensuring the implementation of our marketing automation strategy. You ensure that PointClickCare is set up for success by applying best-in-class practices and optimization in our digital ecosystem. You will collaborate with talented and diverse teams on campaign program strategy, architecture, and processes as Marketo is a vital cornerstone of our MarTech stack.
Seeking a strategic, results-oriented Director, Partner Powered Wallet to lead the development, sales, and execution of partner-driven wallet solutions within the post-acute care sector. This role blends business development, strategic partnerships, and cross-functional leadership to drive adoption and innovation in our digital wallet ecosystem. The ideal candidate will have a strong background in healthcare sales, digital payments, and partner engagement.
The Professional Services Manager will lead the project management team responsible for the effective delivery of software solutions and services to customers within the Long-Term and Post-Acute Care (LTPAC) markets. The PS Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and leading the service team members to deliver the best possible result through fostering an environment of teamwork and collaboration.
The Software Implementation Consultant will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor.
The Customer Success Manager is responsible for managing and providing world-class partnerships to clients, ensuring they optimize the use and value of PointClickCare’s solutions. The ideal candidate will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required, with a travel requirement of 50%.