PointClickCare

This role involves implementation of tax strategies, processes, and tools. You will oversee tax return preparation, annual tax provision in accordance with ASC 740, and indirect tax filings. The ideal candidate will be system savvy, meticulous, self-motivated, personable, and able to take initiative.

As a Senior Business Process Manager, you will optimize business processes, lead cross-functional teams in process discovery, analyze effectiveness, design future states, and establish process execution and monitoring capabilities. Your expertise will drive improvements in efficiency, quality, and customer experience, supporting a community of practice for business process management.

We are looking for a Principal AI Architect to drive and design and mature AI CoE. As an AI architect you will lead, own and govern the vision, roadmap, use of architecture design patterns, data tools and principles that align to the overarching IT Strategy. The ideal candidate will consult and collaborate cross-organizationally to support delivery of end-to-end capabilities.

As a Manager of Software Engineering, you’ll lead multiple Agile teams to deliver high-quality software solutions and own the technical design and drive execution from concept to post-launch.

Reporting to the Director of Customer Support, this Manager role provides overall leadership to the Product Support Leads, providing coaching and mentoring, and ensuring that operational improvements are measurable and focused on the most impactful outcomes for our customers and internal teams. This role requires a natural curiosity to keep growing and learning, a desire to build trusting relationships across the organization, and demonstrates a metrics-driven approach to problem solving.

This role focuses on building intelligent workflows with Microsoft Azure tools to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment, bringing AI-powered automation into real-world use across our corporate platform.

PointClickCare is seeking a skilled Senior UX Designer to enhance the usability of its platform, enabling care professionals to make informed decisions and improve patient outcomes. In this role, you will conduct user research, create mockups, refine personas, and champion best practices. You'll collaborate with product and engineering teams to ensure accurate implementation.

The Product Marketing Manager at PointClickCare owns go-to-market and new product launch planning and execution, serving as the customer-facing subject matter expert. This role involves understanding customer needs, developing marketing and sales enablement assets, and supporting prospect education programs, with a focus on the Advanced Insights analytics solution and new AI solutions.

PointClickCare is seeking a Senior Product Manager to contribute to the Data Platform vision and strategy, define roadmaps, and drive product execution. The role involves understanding user needs, prioritizing product investments, and collaborating with cross-functional teams. The candidate should have extensive knowledge of health data, data pipelines, governance, and a record of building solutions.

Join a high-energy team of Engineers where you'll design, build, and support software in impactful ways, driving collaboration through sprint planning, and tackling complex integrations, ensuring reliability and security in solutions, translating business needs into real-world tech.

The Principal AI Engineer will lead the architecture and delivery of agentic AI systems across multiple products, defining technical standards and reusable patterns for reasoning, tool use, and coordinated action. This role involves partnering with cross-functional teams to transition prototypes into secure, observable production solutions. The engineer will also establish playbooks, evaluation frameworks, and platform components to accelerate adoption.

The Vice President, Strategic Delivery's primary responsibility is to assist in prioritizing and driving the company’s business transformation agenda, from program inception to enabling successful delivery execution across the organization. This role will lead AI-powered initiatives, driving adoption of AI technologies that enhance business processes and drive innovation. The VP will also drive cross-functional alignment and champion change management activities.

PointClickCare is seeking a Senior Product Manager for their Natural Language Processing (NLP) Platform. In this role, you will contribute to PointClickCare’s vision and strategy for an NLP platform, define and own roadmaps, and drive execution and delivery to ensure overall success with NLP capabilities across the product portfolio. Represent the needs of customers, healthcare providers, and industry partners internally and externally.

Seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications. Success requires calm, methodical troubleshooting of system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.

As the primary client liaison, you will lead multiple customer facing EHR implementation projects simultaneously and manage customer implementations in a Professional Services environment. A successful candidate will thoroughly understand the customer’s business needs and be responsible for the project budget, team resources, communications, and project plans.