PointClickCare

6 open remote positions

PointClickCare is a leading health tech company that helps providers deliver exceptional care through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. Founded and privately held, it serves over 30,000 provider organizations, reinvests significantly in R&D, and is recognized as a top private cloud company and one of Canada’s Most Admired Corporate Cultures.

Salary Distribution 3 of 6 jobs

PTO Distribution 5 of 6 jobs

Unlimited PTO 5 jobs (83%)

Benefits Overview 6 of 6 jobs

Parental Leave (4) Retirement Plan Matching (4) Flexible PTO (3) Adoption Support (1) Benefits (1) Benefits from Day 1 (1) Bonus (1) Caregiver Leaves (1) Continuous Development (1) Continuous Development Support (1) Flexible Paid Time Off (1) Lifestyle Spending Account (1) Lifestyle/Wellness Spending Account (1) PTO (1) Parental Leaves (1) Retirement Plan (1) Wellness Spending Account (1) Wellness Support (1) Wellness Support Programs (1)

Open Positions

$79,000–$88,000/yr
Canada Unlimited PTO

  • Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
  • Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
  • Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.

$65,000–$72,000/yr
US Unlimited PTO

  • Provide world-class customer support and resolve complex technical queries for cloud-based healthcare solutions.
  • Develop deep understanding of software to support processes in long-term care facilities and mentor team members.
  • Thoroughly document issues and resolutions via phone, email, chat, and ticketing system, working rotating shifts.

$118,000–$132,000/yr

  • Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
  • Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
  • Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.