Customer Success Manager
Remote regions
EuropeBenefits
6w PTO
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What You'll Do:
- Manage customer portfolios to maximize usage and grow ARR.
- Lead onboarding, minimizing customer's time to value.
- Drive technical adoption through understanding needs and product knowledge.
Education and Experience:
- Minimum 3-5 years in Customer Success, Project Management, Sales, or Technical Account Management.
- Strong communication skills and escalation handling.
- Familiarity with cybersecurity principles and time management.
Skills & Behaviors:
- Technical skills to guide customers through implementation.
- Relationship building to cultivate trust-based partnerships.
- Collaborative to create a unified customer experience.
Binalyze
Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.