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Partner Relationship Management:
- Build and maintain strong relationships with MSP partners.
- Understand their business objectives, client needs, and growth strategies.
- Become the person they rely on throughout the partnership.
Onboarding & Enablement:
- Guide partners through structured onboarding for each new customer deployment.
- Best practice workshops, initial phishing campaigns.
- Change management support.
Adoption & Health Monitoring:
- Track customer usage patterns, adoption metrics, and health indicators across your partner's portfolio.
- Proactively identifying opportunities to help partners drive deeper engagement and better outcomes for their clients.
Revenue Growth:
- Identify and pursue expansion opportunities within your partner portfolio.
- Drive add-ons, upgrades, and renewals meet or exceed bookings targets.
KnowBe4
KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.