KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, the company is the pioneer of digital workforce security, securing both AI agents and humans.
Develop and grow KnowBe4's business within CDW by building deep relationships across every level of the organization, from individual sellers to executive leadership.
Execute joint account strategy through high-impact in-person activities such as on-site trainings, floor days, custom events, and joint business planning.
Take an active leadership role in bringing partner incentive, SPIFF, and rebate programs to life within CDW, driving adoption, participation, and measurable ROI.
Own end-to-end delivery of Salesforce initiatives, managing backlog, facilitating team operations, and bridging business requirements with technical execution.
Lead sprint ceremonies, analyze performance metrics, and ensure a sustainable development pace while shielding the team from disruptions.
Manage defect tracking, cross-platform testing, and stakeholder communication to deliver high-quality solutions on time.
Deliver end-to-end video production and motion graphics for marketing campaigns, collaborating with creative leadership from concept to final delivery.
Manage digital asset libraries, enforce file-naming conventions, and maintain brand consistency across all visual assets.
Optimize video content for diverse channels like YouTube, Instagram, and LinkedIn while staying current on industry trends and AI tools.
Drives strategic planning and annual/quarterly OKR processes for Customer Success leadership, serving as a key connector between CS, Product, Sales, Marketing, and Finance.
Owns end-to-end program management for strategic CS initiatives, from scoping to delivery, ensuring cross-functional alignment and accountability.
Synthesizes data and insights to inform CS strategy, retention trends, expansion opportunities, and develops business cases for new investments.
Lead strategic revenue operations initiatives to optimize the end-to-end revenue lifecycle by aligning sales, marketing, product, and customer success functions.
Own the weekly, monthly, and quarterly renewal and expansion revenue forecasting process and develop sophisticated models to predict performance.
Drive GTM planning processes including territory design, quota setting, and capacity modeling, and champion AI tools to drive efficiency gains.