Job Description
Responsibilities:
- Own and nurture customer relationships, serving as the primary point of contact.
- Drive gross revenue retention by proactively managing an assigned book of business.
- Increase product adoption and value realization.
Qualifications:
- Minimum 3 years in a strategically focused customer success role, ideally at a SaaS company
- Business savvy with an ability to translate business needs into data and product requirements
- Excellent verbal and written communication skills
What we can offer you:
- Career Growth: Top performers will have an opportunity to help shape the team
- Working directly with the founders to drive initiatives and create a structure that scales
- Market-competitive salary + equity
About Oomnitza
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Their SaaS solution enables enterprises to leverage their existing infrastructure systems and automate processes.