Remote Customer service Jobs • PowerPoint

The Field Billing Manager will be the face of Heartflow in supporting our customer’s administration and billing professionals to ensure they can successfully bill and collect reimbursement on FFRct claims. He/she will collaborate with Heartflow’s Marketing team to create relevant educational material and educate and support our Sales team on coding and billing concerns, including attending sales calls at customer sites. This position will be a remote position with up to 30% travel throughout the US required.

Manage a team of Customer Support Specialists handling complex projects and customer concerns, interfacing with regulators, customers, sales, and operations to ensure smooth waste acceptance and disposal. You will also be responsible for working with sales representatives on pricing, scheduling and transportation issues, monitoring calls, and recommending approaches to provide customers with exceptional service.