Remote Customer service Jobs · ERP

• Maintain and develop long-term strategic relationships with SMB and corporate clients in Eastern Europe and Central Asia.
• Act as a trusted advisor to C-level executives and oversee implementation projects to prevent delivery issues.
• Drive customer success through product consulting, value realization, zero churn, and cross/up-sales.

Creatio is an AI CRM and workflow platform that helps midsize and large organizations run customer workflows in the AI era. With a global team and thousands of customers in over 100 countries, they are recognized as a leader in multiple Gartner and Forrester reports and were named to Inc.'s Best Workplaces list in 2025.

• Act as the first point of contact for clients via email, chat, and phone, troubleshooting software issues with a warm, professional manner.
• Own each client conversation from start to finish, treating interactions as training opportunities to build client confidence and independence.
• Collaborate with Product and Engineering teams to drive issues to resolution and identify patterns in recurring issues to improve the product.

Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. With rapid growth across APAC, North America, and EMEA and a world-class eNPS score of 78, the company offers a dynamic, fast-paced startup environment.

• Provide user support for electronic invoice issuance (NF-e, NFS-e, NFC-e) and resolve operational issues.
• Guide customers through fiscal processes, ensuring compliance and accurate documentation.
• Collaborate with internal teams to improve processes and maintain accurate records.

Jobgether is an AI-powered job matching platform that connects candidates with relevant opportunities. The company uses technology to streamline hiring, and offers a supportive, remote-first culture.