Remote Customer service Jobs · Accounting

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US Unlimited PTO 16w maternity 16w paternity

  • Conduct daily video calls to guide members through onboarding and platform support.
  • Apply deep accounting, tax, and payroll knowledge, including S-Corp and payroll taxes.
  • Deliver exceptional member experiences with strong customer service and cross-functional collaboration.

Collective provides an integrated platform for self-employed people, handling business incorporation, accounting, bookkeeping, and tax services. Backed by major investors, the company fosters an empowering, member-first culture focused on financial independence.

US 16w maternity 16w paternity

  • Serve as the primary point of contact for members through onboarding, ensuring they successfully establish their businesses.
  • Assist members with tax, accounting, payroll, and U.S. corporate structure questions using cross-functional resources.
  • Proactively send updates on key milestones and identify opportunities to improve the onboarding process.

Collective is a technology platform and team of trusted advisors helping businesses-of-one with incorporation, accounting, bookkeeping, and taxes. Backed by prominent investors, the company empowers self-employed people to focus on their passion, not paperwork.

  • Serve as the primary customer contact for support, onboarding, and troubleshooting across chat and calls.
  • Develop deep product knowledge and confidently guide customers through accounting and bookkeeping tasks.
  • Provide structured feedback to product and engineering teams to improve the customer experience.

Ambrook helps American family-run businesses become more profitable by rebuilding financial infrastructure with modern tools for accounting, banking, and spending. It is a Series B startup backed by top investors, seeking team members to untangle industry, climate, and economy.

  • Serve as the technical and operational bridge for client implementations of LeaseQuery and FinQuery Contract Management (FCM).
  • Consult with CFOs, controllers, and accounting staff to guide best practices in lease accounting and contract management.
  • Perform customer training, reconcile account balances, and ensure accurate data entry across product suites.

FinQuery provides an AI-enabled platform for contract-driven accounting, helping finance teams manage leases, prepaids, and accruals. They serve over 8,500 customers globally and have been recognized as one of the fastest-growing private companies for five consecutive years.

$50,000–$86,510/yr

  • Lead pre-calls with dealer accounting staff to set expectations and review processes.
  • Deliver structured 1:1 accounting training over 6-week cycles, covering all milestones.
  • Serve as the dealer's go-to resource for accounting questions and troubleshooting.

Lightspeed provides cloud-based software for dealerships in the Powersport, Marine, RV, Trailer, and Golf Car industries. The company serves over 4,500 dealers across North America and values a culture of inclusion and diversity.