Handle incoming customer calls and initiate outbound calls to provide support.
Follow established methods and procedures to ensure customer safety.
Handle all files with calm urgency, professionalism, and care while meeting quality metrics.
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada.
Provide omnichannel assistance to members and potential members via in-depth knowledge of all credit union departments.
Create consistent positive member experiences through active listening, de-escalation skills, and knowledge of Connexus products/services/processes.
Maintain trust and integrity by ensuring members' information and transactions are held in confidence and safeguard members’ assets through strict adherence to risk mitigation procedures.
Connexus Credit Union is a member-focused cooperative that returns profits to member-owners through high yields and competitive loan rates. They are a remote-first employer fostering collaboration and high performance, holistically caring for and developing their employees.
Receive and resolve patient correspondence regarding insurance billing.
Answer all correspondence relating to billing questions.
Verify insurance status, eligibility and general account information.
MANA Administration provides support services for 27 physician-owned medical practices in Northwest Arkansas. Their Administrative team are independent and work together, to help their physicians and clinics provide compassionate, comprehensive, quality health care while maintaining a healthy work-life balance.