Remote Customer service Jobs • Computer Skills

We are looking for talented Customer Care Specialists who are passionate about delivering exceptional service. As part of the team, you will help connect some of the world’s most respected brands with their customers by providing customer care and other specialized services to ensure a positive experience. You will collaborate with your team to achieve high-quality service standards while building trust and understanding by identifying customer needs.

Deliver exceptional customer service through inbound and outbound calls and assist customers with inquiries, troubleshoot any issues, and provide accurate and timely resolutions. As the first point of contact, candidates should have excellent communication skills and can make a positive first impression. Responsibilities include responding to customer inquiries, handling a high volume of calls, and updating customer information.

Engage with customers in real-time via live chat to provide support and assistance, resolving inquiries and issues promptly. Complex issues are escalated, and accurate records of interactions are maintained. Providing feedback on common customer issues is also a responsibility.

Seeking a skilled Phone Operator to efficiently manage incoming calls and provide exceptional customer service. The Phone Operator will be responsible for answering calls, transferring calls, taking messages, and providing information about products, services, and company details. They will also maintain a log of incoming calls and messages.

Customer Service Representatives (CSR) are at the heart of our business and play a critical role in helping Senture succeed. Seeking energetic and motivated individuals to join our growing team. If you have a passion for helping others, this could be the ideal career for you. CSRs will provide both inbound and outbound call support to our various clients. Representatives are expected to provide exceptional customer service while following protocols and guidelines.

As an Agency Customer Success Representative at AWL you will contribute to the agency's operations and policy sales business, working closely with sales, agency operations, and clients to assist them in obtaining insurance coverage, ensure their satisfaction, and address their inquiries. You will also support the Agency Operations Manager with day-to-day management of the business.

Learn all necessary information provided for the role and assist customers through live support (chats, messengers, emails, and possibly phone calls). Handle customer inquiries appropriately and provide a high level of service. Collaborate with other departments to resolve issues, working on a 2 days on/2 days off schedule with varying shift times.

We are looking for a customer-oriented service representative to act as a liaison, provide product/service information, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.

Seeking motivated and customer-oriented individuals to join our growing team of Sales Support Specialists where experience is VALUED. No experience is REQUIRED and our Sales Support Specialists love our company because of the competitive base pay rates, PAID TIME OFF, health insurance, 401(k) and SAME DAY PAY!