Assess, identify, and resolve dental provider inquiries regarding claims, eligibility, and benefits via phone in a timely and professional manner.
Research and handle complex requests, manage personal inventory, and ensure effective follow-up to meet quality and business metrics.
Communicate clearly with providers, peers, and leadership, and contribute to divisional and corporate goals while fostering a team-based environment.
Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston, serving 2.8 million members for over 75 years. We are consistently ranked among the nation's best health plans and are dedicated to creating an inclusive, wellness-focused culture that promotes work-life balance.
Handle high volume inbound calls from brokers, providing timely and accurate support across inquiries.
Assist with application status, system navigation, and troubleshooting using multiple systems.
Maintain performance expectations around call quality, attendance, and schedule adherence.
We specialize in customized contact center services, helping consumers make informed healthcare choices. We are one of the fastest-growing companies in the U.S., headquartered in Sandy, Utah, with a culture focused on supporting our team members and clients.
Assist clients with researching and booking hotels and resorts.
Communicate with clients via phone, email, and online tools.
Follow booking procedures and document client details accurately.
A travel booking service that assists clients with booking hotels and resort stays. They are expanding their remote team and offer a supportive environment with training and mentorship.
Communicate with global Lush customers via phone, chat, text, and email, handling feedback and resolving issues.
Drive sales through product recommendations and educate customers on brand values like Fighting Animal Testing.
Meet service levels and deliver a world-class customer experience by listening attentively and solving problems.
Lush Cosmetics creates fresh, handmade cosmetics while fighting animal testing and promoting ethical buying. As a growing business with a global team, they value staff who adapt and evolve, fostering a culture of inclusion and purpose.
Assist clients with researching, planning, and booking hotel accommodations based on preferences and needs.
Respond to inquiries via phone, email, and online chat with accurate information on amenities, pricing, and availability.
Maintain detailed records of interactions and collaborate with team members to ensure seamless client experiences.
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We offer a supportive team culture, flexible remote work, and full training to help you deliver excellent customer service.
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Maintain detailed records of client interactions and bookings
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences worldwide.
Assist clients in exploring hotel options, answering questions, and handling reservations.
Provide accurate information about hotel pricing, amenities, and availability.
Respond professionally to client inquiries via phone, email, or online messaging.
We are a dedicated travel planning company specializing in personalized travel experiences including hotel accommodations, cruises, and group trips. We foster a supportive team culture with mentorship and ongoing training.
Identify and resolve customer inquiries with active listening and critical thinking for first call resolution.
Answer inbound phone calls accurately and professionally, providing tier one digital banking and debit card support.
Meet quality and productivity goals while ensuring customer information security and minimizing bank loss.
SouthState Bank is a trusted financial partner building personal relationships with forward-thinking solutions. With roots since the 1930s, we foster a culture of integrity, trust, and growth where individual contributions are recognized and potential is cultivated.
Provide a high degree of customer service and professionalism when interacting with patients via phone or email.
Assist members with provider searches and navigation of digital programs.
Ensure compliance with HIPAA and regulatory requirements.
Evry Health is a health insurance company on a mission to bring humanity to health insurance, as a division of Globe Life which has over 3,000 corporate employees and 15,000 agents. They strive to ensure members live happier, healthier lives.
Conduct remote background investigations for federal security clearance, interviewing subjects, neighbors, employers, friends, and family.
Perform record searches at police agencies, courthouses, educational institutions, and medical facilities.
Report all obtained information clearly and concisely using an issued government computer system.
Peraton is a next-generation national security company that drives missions of consequence and serves as a leading mission capability integrator and transformative enterprise IT provider. The company employs a skilled workforce covering all 50 U.S. states, Guam, Puerto Rico, and the Virgin Islands, with a focus on National Security and a culture of integrity and professionalism.