Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
Support outbound outreach campaigns and accurately document member interactions across multiple systems.
This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.
Work with a multi-disciplinary team to ensure a high-quality patient experience.
Manage patient/provider messaging and coordinate care plans.
Provide administrative and communication support for the provider network.
Thirty Madison is now part of Remedy, revolutionizing healthcare accessibility. The company is dedicated to building a diverse, inclusive, and authentic workplace, with a focus on patient care and provider support.
Support clients with hotel booking requests and provide timely, professional responses.
Review and confirm reservation details while documenting interactions accurately.
Attend virtual training sessions and maintain a customer-focused, self-motivated approach.
This company connects travelers with hotel and travel accommodations, focusing on delivering stress-free stays. It appears to be a smaller organization offering flexible remote work and performance-based earning.
You will be the first point of contact for customers, handling calls, emails, and chats to help them navigate the platform and troubleshoot basic technical issues.
Responsibilities include guiding customers through account setup, transactions, and platform features, as well as accurately documenting interactions in the CRM.
You will escalate complex issues to the technical team while resolving simpler matters independently, ensuring customers feel informed and confident.
Veta Virtual is a hiring platform that connects talent with high-growth clients in the Fintech and Cryptocurrency industry. They offer a collaborative, supportive culture with a fast-paced environment where communication skills are valued.
Conduct outbound phone outreach and answer inbound calls to connect eligible members to RightMove's virtual MSK care.
Educate patients on available care options, verify eligibility, and schedule initial clinical evaluations.
Accurately document all patient interactions in CRM systems and escalate complex issues to internal teams.
RightMove is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. We are backed by the #1 orthopedic hospital in the world and focus on improving outcomes and reducing unnecessary healthcare costs.
Keep engagements on track by building schedules, tracking milestones, and flagging risks.
Support billing and finance by preparing time-and-expense entries and assisting with invoicing.
Coordinate across delivery teams, consultants, and clients on schedules and logistics.
Caravel | BPM Technology Solutions is an award-winning NetSuite and Salesforce partner and part of BPM LLP, a Top-40 accounting and advisory firm. They are a fully remote team with delivery centers across the US, Canada, India, and the Philippines.