EZLynx
1 open remote positions
EZLynx, a division of Applied, is committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work.
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Associate Customer Support Technician
6 days ago
North America
Assist customers with questions or problems regarding EXYLynx Accounting Software by providing friendly, informed, and efficient customer service via telephone, Internet chat, and email. You will triage and troubleshoot problems with customers to understand and document the nature of such problems. Focus on problem resolution while providing effective, proficient customer service in a professional and courteous manner. Communicate and escalate issues you are unable to resolve to the proper level/area of customer support when necessary.