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Open Positions
Develop integrations by researching and using unfamiliar APIs and collaborate with your team to build and support services. Participate in design sessions, stand-ups, planning/grooming meetings, and code reviews to ensure high-quality code. Mentor other software engineers and drive collaborative design decisions with your team and product owner.
Java
Kotlin
Microservices
REST
Testing
Reporting & Monitoring: Build and maintain AWS QuickSight dashboards tracking product health, KPIs, and growth. Ad-hoc Analysis: Scope and deliver ad-hoc reports and analyses for internal stakeholders. AI-Enabled Reporting: Apply AI across the reporting function, including automated narrative summaries and self-serve query tools.
SQL
Python
Data Analysis
Statistics
Own the master messaging framework and positioning for DrFirst's products and solutions. Translate product releases into commercial communications, demo scripts, and talk tracks. Conduct market and competitive intelligence to inform messaging and enablement.
Product Marketing
Competitive Intelligence
Healthcare IT
Own the technical triage and escalation discipline, ensuring complex cases are diagnosed and routed to resolution efficiently. Develop and mentor a team of expert technical support specialists, raising the technical competency standard. Partner with product and engineering teams to build feedback loops that inform the product roadmap from support escalation trends.
Technical Support
Escalation Management
Mentoring
Own and advance domains including corporate security operations, production alert triage, and audit evidence collection. Drive strategic initiatives like data governance, de-identification services, and AI security architecture. Automate repetitive tasks using Claude AI to focus on high-impact security work and deliver results rapidly.
Cybersecurity
AWS
GCP
Python
Splunk