Salary Distribution
2 of 2 jobs
Open Positions
- Diagnose and resolve technical issues for QAD products, including installations and configurations.
- Manage escalated cases and perform Progress DBA tasks for database optimization.
- Collaborate with cross-functional teams and document solutions for knowledge sharing.
- Deliver exceptional technical support for QAD and Progress products via CRM, phone, email, and web.
- Diagnose and resolve complex issues including installations, upgrades, and Progress DBA tasks.
- Manage escalated cases, create documentation, and collaborate with cross-functional teams for solutions.