Source Job

$130,000–$160,000/yr
US 4w PTO

  • Lead day-to-day client communications, ensuring all interactions advance client objectives.
  • Provide strategic oversight of Pharma client programs, ensuring alignment with contractual commitments and service level agreements.
  • Prepare and lead client calls with comprehensive agendas developed in collaboration with stakeholders.

Jira SharePoint PowerPoint CRM Analytical

20 jobs similar to Senior Customer Success Manager

Jobs ranked by similarity.

$100,000–$137,000/yr
US Unlimited PTO

  • Establish and nurture strong relationships with VP and C-suite executives.
  • Work cross-functionally with stakeholders internally and externally.
  • Craft and deliver compelling presentations to executive audiences.

Gainsight is the AI-powered retention engine behind customer-centric companies. Their CustomerOS platform orchestrates the customer journey. They are a company of 2,000 plus employees that values innovation, collaboration, and solving real-world problems.

$105,000–$125,000/yr
US

  • Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
  • Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
  • Analyze workflows and identify inefficiencies to enhance operational effectiveness.

Medallion's provider operations platform eliminates administrative bottlenecks for healthcare organizations, allowing them to focus on patient care. They are ranked highly on Inc. Magazine’s 2024 and LinkedIn's 2024 fastest growing companies lists and are backed by $130M in funding.

$90,000–$100,000/yr
4w PTO

  • Serve as a proactive, strategic partner, aligning Quinsite’s analytics solutions with evolving client objectives.
  • Build and sustain strong relationships with key client stakeholders by understanding their business goals, challenges, and definitions of success.
  • Act as a trusted content SME, translating complex healthcare data and analytics concepts into accessible insights for diverse audiences.

Launched in 2017, Quinsite is a rapidly growing M-SaaS (managed software as a service) company offering advanced analytics solutions for healthcare organizations nationwide. They have an amazing team comprised of ingenious, self-motivated, resourceful individuals who embrace core values.

Australia

  • Managing client relationships to guarantee successful customer campaign delivery.
  • Providing answers to business questions around promotional activities and retail strategy.
  • Overseeing clients’ campaigns from start to end, ensuring quality and accuracy.

Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. They are on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online.

$900,000–$1,200,000/yr
Mexico

  • Own end-to-end delivery plans for client initiatives.
  • Lead client governance and execution: recurring status calls, stakeholder alignment, RAID management, action/decision tracking, and executive-ready reporting.
  • Manage client deliverables across the lifecycle: requirements clarification, solution alignment, release planning, test coordination (SIT/UAT), production readiness, deployment coordination, and hypercare.

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Their verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide.

$110,000–$130,000/yr
US

  • Manage, retain and expand relationships with assigned clients.
  • Deliver business results to drive high client retention and expansion.
  • Act as the voice of the client, advocating for their requests and feedback.

Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.

US

  • Responsible for business growth with existing manufacturers.
  • Create, manage, and execute the company’s strategic plan.
  • Maintain and strengthen overall client relationships.

CareTria is dedicated to providing exceptional care, currently seeking passionate contributors to join their team. As an equal opportunity employer, they value integrity, teamwork, and results-oriented individuals.

US Unlimited PTO

  • Develop trusted advisor relationships with key stakeholders.
  • Ensure customers leverage the solution to achieve full business value.
  • Proactively analyze usage, adoption, and value KPIs.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform. They empower organizations to manage and automate complex processes. JAGGAER has 1,300+ global employees and focuses on ensuring customers get full value from their products.

US

  • Serve as the project or program point of contact and strategic advisor for key client relationships.
  • Own the success of engagements by aligning client goals with solution delivery outcomes.
  • Drive long-term client value and satisfaction across Salesforce initiatives.

Orion Global Solutions is a Salesforce Summit Partner that brings innovation, speed, and genuine collaboration to every client interaction. They foster an environment where curiosity is encouraged, growth is inevitable, and every voice is heard.

US

  • Manages client engagement and project delivery across accounts.
  • Acts as liaison between clients and internal teams for projects.
  • Oversees junior team member contributions, ensuring objectives are met.

Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. They partner with life sciences companies around the world to generate evidence, translate data into compelling narratives, and enable commercial decisions that position products for market success.

$90,000–$110,000/yr
US

  • Support the Program Manager and Senior Program Manager across multiple contract tasks.
  • Serve as the primary point of contact for meeting logistics.
  • Build and maintain strong client relationships through professional interactions.

LMI accelerates government impact with innovation and speed. They bring commercial-grade platforms and mission-ready AI to federal agencies at commercial speed, focusing on agility and collaboration while serving the defense, space, healthcare, and energy sectors.

US Unlimited PTO

  • Own the client relationship, acting as the primary point of contact and building trust.
  • Keep projects healthy and moving, managing multiple engagements and coordinating engineering teams.
  • Run tight meetings with clear outcomes, protecting both engineer and client time.

Green Irony aims to transform AI into actionable intelligence, accelerating results and simplifying complexity. They foster a culture where employees automate processes, take initiative, and embrace ownership.

$130,000–$150,000/yr
US

  • Own the project lifecycle for new customer implementations and lead project status updates with customers.
  • Develop and maintain project schedules using tools like Smartsheet/JIRA, providing regular status updates.
  • Act as the primary point of contact for project-related coordination on technical and delivery matters.

One Model offers a data-first approach to the People Analytics Platform giving it a strong competitive advantage. They pride themselves on their supportive and inclusive work environment and value having a diverse workforce.

US

  • Assisting in the management of cross-functional sub teams to facilitate timely planning, execution, tracking, and completion of NDA-related clinical deliverables.
  • Setting up meetings, drafting agendas and detailed minutes, and tracking actions through completion.
  • Assisting in the identification of issues impacting plan execution and working with the team to identify risks and develop mitigation strategies

Amylyx is dedicated to ushering in a new era for treating diseases with high unmet needs. They value urgency, rigorous science, and unwavering commitment, demonstrated by their experienced team ready to take action.

US

  • Lead Project Consulting initiatives customer projects.
  • Accountable for meeting annual billable target.
  • Be a Single Point of Contact (SPOC) for customers.

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.

US

  • Utilize Salesforce to track and adjust project schedules.
  • Coordinate internal and external meetings and assign resources needed to achieve project goals.
  • Proactively manage changes to scope, cost, and schedule of project work.

A-LIGN is a leading provider of cybersecurity compliance programs. They combine experienced auditors and audit management technology and are a top issuer of SOC 2 and HITRUST.

$78,000–$105,000/yr
US 5w PTO

  • Assist clients in succeeding with Cotiviti through understanding their needs.
  • Serve as the account manager and trusted advisor for client operational contacts.
  • Coordinate and manage joint meetings with client and internal staff.

Cotiviti provides data-driven healthcare solutions. They help their clients improve their performance. Cotiviti offers a team-oriented environment.

$140,000–$160,000/yr
US

  • Develop scalable processes to improve client implementation efficiency.
  • Act as central program manager for the Implementation team.
  • Own, develop, and maintain project management tooling and process documentation.

SmarterDx helps integrate clients into applications. They are a private company that values high-speed adaptation and collaboration between departments.

$110,825–$150,087/yr
US 7w PTO 12w maternity

  • Partner with customers to ensure effective onboarding and set strategies.
  • Train clients on maximizing the product suite and collaborate with support teams.
  • Identify upsell opportunities and ensure value is understood at an executive level.

Immersive Labs is the leader in people-centric cyber resilience. Their cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. Founded in 2017, Immersive Labs has secured over $180 million of funding.

Spain

  • Managing and structuring team workload effectively.
  • Establishing clear project tracking systems and maintaining visibility across all active initiatives.
  • Creating standardized processes for project intake, prioritization, and delivery management.

Docplanner Group aims to help people live longer, healthier lives as the world’s largest healthcare platform. They connect 24 million patients with 280k doctors across 13 countries through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda with over 3,000 employees.