Source Job

US Unlimited PTO

  • Own the client relationship, acting as the primary point of contact and building trust.
  • Keep projects healthy and moving, managing multiple engagements and coordinating engineering teams.
  • Run tight meetings with clear outcomes, protecting both engineer and client time.

Salesforce MuleSoft Project Management Customer Success Communication

20 jobs similar to Senior Client Success Manager

Jobs ranked by similarity.

US

  • Monitor and manage project financials, scope, and schedule.
  • Drive implementations of high-quality AI and digital service solutions.
  • Act as primary point of contact for the client.

NeuraFlash, Part of Accenture, redefines business through AI and technologies like Agentforce. They craft intelligent solutions, integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce, and are Salesforce’s #1 partner for Agentforce.

US

  • Serve as the project or program point of contact and strategic advisor for key client relationships.
  • Own the success of engagements by aligning client goals with solution delivery outcomes.
  • Drive long-term client value and satisfaction across Salesforce initiatives.

Orion Global Solutions is a Salesforce Summit Partner that brings innovation, speed, and genuine collaboration to every client interaction. They foster an environment where curiosity is encouraged, growth is inevitable, and every voice is heard.

North America

  • Act as an advocate for our customers.
  • Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products.
  • Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US Unlimited PTO

  • Build and deepen relationships with MuleSoft and Salesforce AEs, RVPs, SEs, and success professionals
  • Co-sell around real customer outcomes using MuleSoft technology
  • Proactively engage partners through email, LinkedIn, and direct outreach

Green Irony helps Salesforce and MuleSoft customers turn AI into actual intelligence by accelerating outcomes. They hire people who automate first, ask permission never, and treat ownership as a default setting.

$69,000–$92,400/yr
US

  • Build strong, senior-level relationships with MLS leadership.
  • Develop and execute tailored growth strategies.
  • Maintain consistent account management practices.

CubiCasa is developing a scalable way to acquire property interior data by helping real estate professionals capture floor plans with their mobile app. Since 2015, they have delivered over 3,000,000 floor plans to thousands of companies, valuing collaboration, simplicity and customer satisfaction.

$100,000–$137,000/yr
US Unlimited PTO

  • Establish and nurture strong relationships with VP and C-suite executives.
  • Work cross-functionally with stakeholders internally and externally.
  • Craft and deliver compelling presentations to executive audiences.

Gainsight is the AI-powered retention engine behind customer-centric companies. Their CustomerOS platform orchestrates the customer journey. They are a company of 2,000 plus employees that values innovation, collaboration, and solving real-world problems.

US

  • Utilize Salesforce to track and adjust project schedules.
  • Coordinate internal and external meetings and assign resources needed to achieve project goals.
  • Proactively manage changes to scope, cost, and schedule of project work.

A-LIGN is a leading provider of cybersecurity compliance programs. They combine experienced auditors and audit management technology and are a top issuer of SOC 2 and HITRUST.

North America

  • Act as an advocate for our customers.
  • Oversee a portfolio of customers to help them achieve business outcomes.
  • Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$80,000–$120,000/yr
US

  • Build Deep Relationships: Develop and maintain strong relationships with key stakeholders in assigned customer accounts; act as a primary point of contact and build trust through timely and proactive communication.
  • Provide Comprehensive Support: Take ownership of key stages in the customer journey from implementation to ongoing support and success, positioning partnerships for renewal and expansion.
  • Drive Platform Adoption: Provide guidance to customers to help them achieve their objectives while using our platform, whether they are looking to promote job seeker upskilling and employment, create capacity for workforce staff, help employers address talent shortages, or build more collaborative workforce ecosystems.

FutureFit AI helps more people get to better jobs faster and cheaper, with a specific focus on those facing barriers to opportunity. Their AI-powered platform brings efficiency and insight to workforce development, replacing outdated systems and unlocking human potential at scale; the team consists of 30-50 employees across the US and Canada and they are committed to creating an inclusive environment for all employees.

Europe

  • Own the day-to-day success of assigned clients, focusing on adoption, account health, and retention at scale.
  • Serve as a trusted partner by sharing relevant best practices and resources to customers.
  • Develop and maintain a detailed understanding of client use cases and document findings to support continuity and scale.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe

  • The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
  • The EM completes the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.
  • The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$105,000–$125,000/yr
US

  • Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
  • Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
  • Analyze workflows and identify inefficiencies to enhance operational effectiveness.

Medallion's provider operations platform eliminates administrative bottlenecks for healthcare organizations, allowing them to focus on patient care. They are ranked highly on Inc. Magazine’s 2024 and LinkedIn's 2024 fastest growing companies lists and are backed by $130M in funding.

$70,000–$85,000/yr
US

  • Be the project manager for program launch tasks and manage multifaceted programs with device partners, clients and internal teams.
  • Prepare recurring client reports, analyze and present key results, facilitate meetings, and deliver nuanced technical and data driven messages to clients.
  • Foster a deep understanding of the product, service offerings and functionality to effectively communicate capabilities to clients and contribute to shaping program design.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They have a casual environment, the flexibility to set your own schedule, and offer opportunity for growth and development within the role.

US

  • Design and lead proactive programs to maximize adoption of AI solutions.
  • Act as the primary advocate for partners, ensuring their needs are addressed.
  • Troubleshoot problems, working cross-functionally with engineering, product, and data teams.

CollegeVine deploys powerful AI agents in complex, regulated industries, specializing in building the systems that enable autonomous agents to operate entire functions securely and reliably. Originally founded in 2016, they have raised over $66m in venture funding and became a fully remote company in 2020.

US

  • Nurture client relationships to drive growth.
  • Identify new opportunities within existing accounts.
  • Deliver solutions in a fast-paced SaaS environment.

TeamDynamix provides cloud-based service management and project management solutions. They empower organizations to improve IT service delivery and streamline project workflows.

$110,000–$130,000/yr
US

  • Manage, retain and expand relationships with assigned clients.
  • Deliver business results to drive high client retention and expansion.
  • Act as the voice of the client, advocating for their requests and feedback.

Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.

US

  • Your expertise will help facilitate software implementations that can significantly improve our partners' operations.
  • You'll work closely with installation teams, guiding projects from inception to completion while ensuring exceptional customer satisfaction.
  • Join us and make a real-world impact through your work!

We are currently looking for a Project Manager. The company values strong relationships with clients and contributing to key organizational goals and has a collaborative company culture with a strong emphasis on teamwork.

Europe

  • Lead the delivery team throughout the engagement and drive the overall vision and direction.
  • Work with the Sales Account Team, partner, and customer to understand the customer and the engagement.
  • Be the single point of contact for the ServiceNow internal organization, customer and partner to foster collaboration.

ServiceNow is a global market leader that specializes in AI-enhanced technology. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations, we have over 8,100 customers, including 85% of the Fortune 500®.

$10,800–$14,400/yr
Global

  • Manage client communication and follow-ups via various channels.
  • Own calendar and scheduling management, coordinating with clients and internal teams.
  • Manage email inboxes, triage emails, and draft/send important communications.

WeAssist is a dynamic recruiting firm focused on creating fair opportunities in the business world. We have a team of over 120 Outsourced Professionals and help US businesses find skilled remote workers and connect these workers with good employers.

US

  • Serve as a liaison between product management and business stakeholders.
  • Manage, coordinate, and support AI product-related projects.
  • Define and document scope, requirements, timelines, expectations, and potential risks.

NICE Ltd. provides software products for delivering customer experiences, fighting financial crime, and ensuring public safety. They have over 8,500 employees across 30+ countries and are known for excelling in AI, cloud, and digital.