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Customer Engagement & Enablement:
- Design and lead proactive programs to maximize adoption and impact of AI solutions.
- Act as the primary advocate for partners, ensuring their needs are surfaced and addressed.
Partner Success & Retention:
- Drive measurable partner outcomes, ensuring institutions meet their goals.
- Proactively identify at-risk accounts and intervene before issues escalate.
Support & Escalation:
- Serve as the escalation point for partner support issues.
- Troubleshoot problems, working cross-functionally with engineering, product, and data teams.
CollegeVine
CollegeVine deploys powerful AI agents in complex, regulated industries, specializing in building the systems that enable autonomous agents to operate entire functions securely and reliably. Originally founded in 2016, they have raised over $66m in venture funding and became a fully remote company in 2020.