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Responsibilities:
- Own the day-to-day success focusing on adoption, account health, and retention at scale.
- Share relevant best practices and resources with customers.
- Plan and lead structured customer engagements such as onboarding sessions.
Requirements:
- 5+ years of experience in customer-facing roles such as account management or customer success.
- Strong communication, relationship-building, and presentation skills.
- Proven ability to collaborate effectively within cross-functional teams.
Jobgether
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.