Source Job

• Manage strategic customer accounts, ensuring value retention and driving growth.
• Foster trusted customer relationships, lead business reviews, and identify upsell opportunities.
• Enhance customer satisfaction and drive adoption of innovative technology solutions.

Jobgether uses an AI-powered matching process to ensure your application is reviewed. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Act as primary customer success contact for assigned customer portfolio
• Drive adoption of newly released features and analytics tools
• Forecast renewals and expansion revenue accurately

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Own customer outcomes across a portfolio of accounts.
• Lead strategic planning sessions and business reviews.
• Lead customer onboarding, adoption, and engagement milestones.

AvaSure is revolutionizing healthcare with cutting-edge virtual care solutions that protect patients and empower clinical teams. They foster a collaborative culture where innovation thrives and every team member is valued.

• Serve as the operational point of contact for partner accounts.
• Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
• Build and maintain partner-facing documentation and internal operations manuals.

Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.

• Own onboarding for new customers (non-technical), in close partnership with Solutions
• Lead success planning per account, aligned to customer goals and use cases
• Serve as the primary conduit for customer feedback into Product

GGWP builds AI-powered systems that help games and online communities stay safe, healthy, and scalable. Our platform supports real-time moderation, sentiment and behavior analysis, and operational tooling used by leading studios and platforms worldwide.

• Lead onboarding for new customers, creating personalized plans for fast adoption and value.
• Serve as the primary point of contact and trusted advisor, understanding client goals.
• Train clients on product features and best practices through live sessions and documentation.

Jobgether leverages AI-powered matching to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, identifying top-fitting candidates for hiring companies. They streamline the hiring process, sharing shortlists with employers who then manage final decisions and next steps.

• Manage, retain and expand relationships with assigned clients.
• Deliver business results to drive high client retention and expansion.
• Act as the voice of the client, advocating for their requests and feedback.

Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.

• Develop and nurture relationships with selected accounts.
• Be a trusted advisor and expert in DemandFactor offerings.
• Manage documentation and address options and integrations from proposal to delivery.

DemandFactor focuses on building strong customer relationships and ensuring clients have a great experience with successful campaigns. They foster growth through excellent campaign leads and great customer service.

• Manage a portfolio of customers, ensuring they achieve value.
• Drive adoption, customer satisfaction, and retention through engagement.
• Partner with internal teams to support onboarding and day-to-day success.

CrashPlan provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.

• Serve as the primary post-sale partner, building trusted, strategic relationships.
• Lead onboarding and training, monitor account health, and deliver regular business reviews.
• Identify process improvements, strengthen internal workflows, and influence customer success strategy.

Mural Health's mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. They are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

• Maintain customer relationships, network, and implement success programs.
• Contribute to sales, onboard and train clients, and minimize churn.
• Improve customer experience through product support and handling customer complaints.

Thoropass combines simple software with expert guidance to help SaaS companies manage security compliance, security audits, and enterprise procurement security diligence. They are a rapidly expanding team based in New York, that values collaboration and innovation.

• Build Deep Relationships: Develop and maintain strong relationships with key stakeholders in assigned customer accounts; act as a primary point of contact and build trust through timely and proactive communication.
• Provide Comprehensive Support: Take ownership of key stages in the customer journey from implementation to ongoing support and success, positioning partnerships for renewal and expansion.
• Drive Platform Adoption: Provide guidance to customers to help them achieve their objectives while using our platform, whether they are looking to promote job seeker upskilling and employment, create capacity for workforce staff, help employers address talent shortages, or build more collaborative workforce ecosystems.

FutureFit AI helps more people get to better jobs faster and cheaper, with a specific focus on those facing barriers to opportunity. Their AI-powered platform brings efficiency and insight to workforce development, replacing outdated systems and unlocking human potential at scale; the team consists of 30-50 employees across the US and Canada and they are committed to creating an inclusive environment for all employees.

• Execute foundational customer success strategies to ensure customer satisfaction and drive product adoption.
• Build and nurture strong customer relationships, providing proactive support.
• Drive measurable outcomes such as improved customer health, retention, and satisfaction.

Tenable is an Exposure Management company helping organizations understand and reduce cyber risk. They support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies with a culture of belonging, respect, and excellence.

• Prospect into existing accounts via Outbound calls.
• Manage assigned accounts, inbound requests, trials, leads and the full sales-cycle.
• Maximize customer lifetime by helping them unlock the most product value.

Wrike is a powerful work management platform designed for teams and organizations to collaborate and increase productivity. They aim to bring everyone and all work into a single place to remove complexity, with a hybrid work model to foster collaboration and teamwork.

• You invest in relationships that last, prioritizing trust and long-term value.
• Navigate complexity, setbacks, and long sales/adoption cycles with resilience.
• Work seamlessly across Sales, Customer Success, Product, and Operations for a unified experience.

Cresta is on a mission to turn every customer conversation into a competitive advantage. Its platform combines AI and human intelligence to help contact centers discover insights and empower team members to work smarter. They have a world-class team of AI and ML experts.

• Maintain a revenue base by managing retaining and expanding a book of business
• Build strong relationships with your assigned customer portfolio and support them as their the key contact and advocate
• Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and distributed across North America, Europe and Australia.

• Own a portfolio of strategic customers across onboarding, adoption, retention and more
• Lead structured onboarding programs to drive time-to-value and long-term success
• Run regular business reviews and executive presentations that clearly communicate ROI and roadmap alignment

Didero is building the autonomous supply chain, starting with agentic supplier management, to automate time-intensive workflows with AI agents. They are backed by some of the world’s best venture funds and leading figures across AI, supply chain, and enterprise software.

• Own the end-to-end customer lifecycle for a portfolio of strategic and enterprise accounts
• Develop and execute customer success plans aligned to customer business goals
• Serve as the primary point of contact and trusted advisor for assigned customers

CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide.

• Lead and develop a team of Customer Success Managers.
• Drive operational excellence in onboarding, engagement, and renewal processes.
• Build executive relationships with key clients and ensure alignment on business goals and care impact.

Spring Health aims to revolutionize mental healthcare by removing barriers to access. They partner with over 450 companies and serve 10 million people, providing tailored mental health through their clinically validated technology.

• Serve as the primary post-sales relationship owner for a portfolio of enterprise-level customers.
• Act as a strategic partner to your customers, understanding their business goals and proactively driving outcomes.
• Collaborate closely with Account Executives to build strategic account plans, support expansion opportunities.

Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'. Their award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. They are a fast-growing global team that values ownership, integrity, and innovation.