Account Manager
Remote regions
USBenefits
Unlimited PTO
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About the role:
- Driving upsells and renewals.
- Shaping the Account Management function.
- Creating a scalable framework.
Responsibilities:
- Elevating both the customer’s and Cresta’s success.
- Navigating complexity with resilience.
- Ensuring we deliver a unified, high-quality experience.
Qualifications We Value:
- Experience in Customer Success or Sales roles.
- Consistent record of hitting or exceeding goals.
- Demonstrates your viewpoint and growth.
Cresta
Cresta is on a mission to turn every customer conversation into a competitive advantage. Its platform combines AI and human intelligence to help contact centers discover insights and empower team members to work smarter. They have a world-class team of AI and ML experts.