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Cresta
Cresta
13 open remote positions
Cresta provides a unified AI platform that combines conversational AI agents, real-time human augmentation, and conversation intelligence to drive revenue and efficiency for customer experiences. The company has raised over $270 million from leading investors including a16z, Greylock, and Sequoia, and is led by former Google AI leaders.
Salary Distribution
8 of 13 jobs
PTO Distribution
11 of 13 jobs
Unlimited PTO
8 jobs (62%)
Benefits Overview
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Open Positions
Partner with EMEA sales leadership to shape go-to-market strategy, territory design, and annual planning cycles. Own forecast accuracy, pipeline health, and operating cadences including weekly calls and quarterly reviews. Analyze sales performance and translate data into executive-ready recommendations to improve seller efficiency.
Sales Operations
Data Analysis
Salesforce
Strategy
Stakeholder Management
Lead and develop a high-performing team of AI Success Managers, coaching them to deliver exceptional customer outcomes at enterprise scale. Drive strategic customer outcomes by building trusted relationships and ensuring measurable value realization through Cresta's AI platform. Own retention and expansion, establishing operational excellence with key metrics and cross-functional alignment.
Customer Success
Strategic Account Management
AI
Data Analysis
Executive Communication
Partner with Enterprise Account Executives to qualify opportunities and translate customer requirements into technical solutions. Lead discovery calls and deliver compelling product demos that demonstrate Cresta's value in contact center operations. Manage proof-of-concept exercises, train users, and build financial business cases to drive adoption and ROI.
Conversational AI
CCaaS
Salesforce
Pre-sales
Enterprise SaaS
Serve as the dedicated expert on AI Agent technology, engaging early in sales cycles to drive opportunities and establish technical credibility. Lead AI Agent workshops and deep-dive technical discovery sessions to design use cases, evaluate integration requirements, and define implementation scope. Support high-stakes AI Agent demonstrations and build financial ROI models in partnership with Sales Directors and Core SEs.
Conversational AI
API Integration
Enterprise Sales
Workshop Facilitation
Build zero-to-one AI product experiences from early concept through prototype, validation, and productionization. Work with users, product managers, designers, researchers, and engineers to identify high-impact opportunities. Use product data, user feedback, and evaluation results to understand what is working and drive improvements.
Full-stack Engineering
LLMs
AI Agents
Product Judgment
Communication
Design and advance core infrastructure for multi-cloud Kubernetes clusters and developer toolchains. Automate operations and engineering tasks to improve productivity and reliability. Build machine learning infrastructure to enable AI teams to train and deploy large-scale models.
Kubernetes
Golang
Python
Terraform
AWS
Serve as a consultative partner, uncovering customer business objectives and mapping them to AI-driven solutions. Lead technical discovery sessions and deliver compelling product demonstrations showcasing Cresta's AI capabilities. Own proof-of-value engagements and run ROI workshops to connect Cresta's capabilities to quantifiable customer impact.
Pre-sales
Solution Engineering
Contact Center
AI/ML
CRM
Own pipeline and acquisition growth for paid channels, building a growth thesis from first principles. Lead paid social across LinkedIn, Meta, and Google Ads, partnering with design on creative. Leverage AI tools and data platforms like Clay to drive precise targeting and automation.
Growth Marketing
Paid Advertising
Data Analysis
Strategic Thinking
AI Tools
Own weekly business reviews for the forward-deployed team, reporting on OKRs such as revenue and pilot-to-conversion performance. Design an AI-powered 'second brain' to centralize team know-how and establish clear documentation standards. Lead cross-functional projects at the intersection of product, go-to-market, and operations, from idea to proof-of-concept.
Business Operations
Strategic Planning
Process Automation
Cross-functional Collaboration
AI/ML
Own the SOW process end-to-end: scope engagements, draft SOWs, price services, and sell them to enterprise customers. Drive services attach and bookings on new and expansion deals. Build the repeatable process, templates, and pricing logic that let this function scale.
Professional Services
Sales
Conversational AI
Pricing
Deal Desk
Own strategy and execution of complex, non-standard deals from pricing to close. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue. Drive improvements across the quote-to-cash lifecycle and provide training on pricing and deal construction.
Deal Desk
Sales Operations
CPQ
Salesforce
Enterprise SaaS
Design and deploy integrations using Cresta SDKs, APIs, and technologies like Go, Python, and JavaScript. Partner with technical stakeholders across APAC to ensure seamless deployment within complex enterprise environments. Manage multiple customer projects, troubleshoot issues, and identify opportunities to expand Cresta's impact.
Go
Python
JavaScript
AWS
Git
Create technical content (blog posts, tutorials, videos) teaching developers how to build AI agents on Cresta. Build and maintain sample apps, code snippets, and reference integrations for best practices. Plan and run workshops for developers and partners, both virtual and in-person, from zero to working agent.
Python
Golang
TypeScript
AI/ML
Developer Advocacy