Source Job

Canada 3w PTO

  • Lead the architecture and evolution of Cresta’s AI Agent integration framework across CCaaS platforms.
  • Design scalable, extensible backend systems that manage real-time conversation state, session lifecycle, and context propagation.
  • Establish architectural patterns for AI-to-human handoff that ensure durability, reliability, and seamless customer experience.

API Design GRPC Kubernetes Docker AWS

20 jobs similar to Staff Software Engineer, Backend (AI Agent Integrations)

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$205,000–$270,000/yr
US Unlimited PTO

  • Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models.
  • Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions.
  • Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.

Cresta aims to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. They are combining AI and human intelligence to help contact centers discover customer insights and empower every team member to work smarter and faster.

US

  • Design and evolve the backend architecture that powers our AI-driven acquisition systems.
  • Own cloud architecture in GCP/AWS/Digital Ocean (multi-environment, production-grade systems).
  • Collaborate with Data and Product teams to productionize intelligent workflows.

Home Solutions is building an AI-powered customer acquisition platform that combines voice agents, intelligent routing, scheduling systems, and partner integrations into a unified operating system for growth. The company targets the rapidly digitizing home services vertical and matches homeowners with the right service provider.

US

  • Build and scale the AI Agent platform.
  • Design and implement APIs, services, and infrastructure.
  • Prototype rapidly and continuously improve system performance.

Podium brings AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses, they have crossed $100M in AI Agent ARR, scaling 300% year-over-year and empowering real business outcomes for their customers.

US

  • You will define, build, and evolve foundational systems that enable autonomous agents to operate reliably in production.
  • You’ll explore new approaches, prototype quickly, and turn what works into durable platform foundations.
  • You’ll identify high-leverage architectural improvements, abstractions, and guardrails that expand what the platform can do while keeping it reliable, secure, observable, and maintainable under real-world conditions.

Kindo is an agent automation platform for DevOps and SecOps teams, helping organizations automate high-friction operational work using autonomous agents. They are a small, highly technical team with strong customer traction and real enterprise revenue, where engineers have direct ownership over critical systems.

US

  • Define and evolve the technical vision for AI and agentic systems across products.
  • Design orchestration, data, and serving patterns that handle global scale with reliability.
  • Collaborate with AI Research to turn prototypes into extensible, governed production frameworks.

KnowBe4 is a cybersecurity company that puts security first, empowering over 70,000 organizations worldwide to strengthen their security culture. They value radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.

Australia Unlimited PTO

  • Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
  • Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
  • Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.

Cresta helps contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more.

US

  • Build the Agentic Backbone: Architect and implement the backend services that power multi-agent workflows.
  • Orchestration & Workflow Automation: Design scalable workflow engines and "human-in-the-loop" systems.
  • Bridge AI & Enterprise Infrastructure: Create the integration layer between modern Python-based AI frameworks and Tenable’s robust JVM-based microservices architecture.

Tenable is an Exposure Management company that helps organizations understand and reduce cyber risk. They have 44,000 organizations relying on them and foster a culture of belonging, respect, and excellence.

$177,000–$250,300/yr
US

  • Own Agent retrieval accuracy and relevance.
  • Drive automated resolution rates.
  • Manage AI safety and trust.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

US Unlimited PTO

  • Architect and deploy autonomous AI agents and multi-agent workflows.
  • Design strict-source-following Retrieval-Augmented Generation (RAG) systems.
  • Build scalable backend services using FastAPI.

Osano is an innovative B-Corporation focused on giving modern enterprises the ability to innovate quickly and earn customer trust by respecting data privacy and complying with consent guidelines. We are scaling fast with a multi-year runway and ambitious growth plans.

US

  • You will design, build, and operate core systems that enable autonomous agents to function reliably in production.
  • You’ll build production-grade agentic workflows, retrieval and memory systems, multi-model execution, and tool-calling integrations that interact safely with enterprise systems.
  • You’ll explore new approaches, prototype quickly, and turn what works into durable production systems.

Kindo is an agent automation platform for DevOps and SecOps teams. They help organizations automate high-friction operational work using autonomous agents. Kindo is a small, highly technical team with strong customer traction and real enterprise revenue.

India

  • Own end-to-end execution of AI agent deployments from discovery and scoping through launch and optimization.
  • Configure agent workflows, decision logic, and automation behaviors to maximize accuracy, reliability, and business outcomes.
  • Implement guardrails and validation frameworks to ensure safe, compliant, and predictable agent performance.

Level AI is transforming how enterprises understand and engage with their customers. Their AI-native CX platform combines conversation intelligence, real-time agent guidance, and AI Virtual Agents to help brands deliver exceptional customer experiences at scale.

Global

  • Design and ship production-grade agentic AI systems that meaningfully improve customer workflows and internal operations.
  • Establish a clear technical architecture for AI at Moxie, including agent orchestration, tool/function calling and observability.
  • Integrate AI deeply into the Moxie platform, ensuring AI systems are secure, resilient, cost-aware, and aligned with a regulated environment.

Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices. They are a global, remote-first team of more than 140 people, supporting hundreds of practices nationwide, aiming to unlock sustainable success for aesthetic entrepreneurs.

US

  • Analyze requirements and propose innovative AI-native solutions to technical problems
  • Write clean scalable code
  • Test and deploy features & services

WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. They have exciting traction and just closed a $5M seed round to expand their engineering and product organization, as well as add additional services.

$137,380–$164,959/yr
Canada 6w PTO

  • Build & operate GTM automation systems
  • Implement modular, scalable, multi-agent AI systems that operate 24/7 and integrate with marketing platforms
  • Create reusable workflow templates, playbooks, and “how-to” docs so partner teams can safely self-serve common automations

Grafana Labs is a remote-first, open-source powerhouse with over 20M users of Grafana, its open source visualization tool. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack and thrive in an innovation-driven environment.

Europe 5w PTO

  • Help build, implement, and deploy agentic platforms within client environments.
  • Focus on building and deploying scalable AI-driven solutions.
  • Work closely with client stakeholders, technical leaders, and delivery teams to build and roll out agentic capabilities.

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. With a team of 500 experts in 20+ countries, they are trusted by leading enterprises including Lululemon, Puma, and Starbucks.

Global

  • Architect and ship new backend capabilities that integrate AI-adjacent functionality into Kraken’s core systems.
  • Design distributed services that meet high standards for reliability, performance, and correctness.
  • Own end-to-end technical design, from protocol and service boundaries through production deployment.

Kraken is a mission-focused company rooted in crypto values. It aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, Kraken has Krakenites in 70+ countries who speak over 50 languages.

$120,000–$140,000/yr
US

  • Act as a trusted advisor, guiding customers on implementation options and deployment activities.
  • Lead the discovery process with customers to capture their technical requirements and business objectives.
  • Participate in project-specific development activities, either as the primary developer or contributing to a team effort.

Kasisto delivers AI you can bank on. They enable financial institutions around the world to deploy intelligent digital agents that are trusted, compliant, and deeply knowledgeable about assisting both employees and customers.

$130,000–$190,000/yr
US

  • Build and enhance backend services that power NodeZero.
  • Implement and evolve backend APIs in GraphQL and Python.
  • Collaborate closely with other teams.

Horizon3.ai is a cybersecurity company dedicated to enabling organizations to proactively find, fix and verify exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.

LATAM Spain

  • Design and implement AI-driven automation across systems and workflows.
  • Build autonomous or semi-autonomous agents capable of interacting with APIs, tools and internal systems.
  • Create internal AI tools to reduce manual work and improve operational efficiency.

Product School is the global leader in product training, with a thriving community of over two million professionals. They offer live, online certifications taught by Product Leaders and are a profitable, fast-growing company shaping the future of education.

Latin America

  • Design, build, and deploy agentic AI prototypes end-to-end.
  • Architect and implement agent-based systems using AWS-native services.
  • Develop high-quality, production-ready code primarily in Python.

Coderoad is a software development company that offers end-to-end software development services. They provide opportunities to work on real-world projects and challenge yourself.