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Moxie
Moxie
5 open remote positions
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Benefits Overview
4 of 5 jobs
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Open Positions
Own SEO strategy for hundreds of med spa practices, turning ad hoc tactics into a standardized, repeatable system. Build systems and reporting to scale high-quality execution without proportional headcount growth. Lead a team of 2 SEO specialists while defining Moxie's response to AI-driven search (GEO/AEO).
SEO
Technical SEO
Local SEO
GA4
SEMrush
Own the full SMB sales cycle from discovery to close, converting inbound demand from aspiring medspa entrepreneurs. Run conversational discovery to uncover each prospect's goals and motivations, selling Moxie's revenue-share pricing model. Contribute to shaping Moxie's sales methodology and build a path to the Enterprise sales organization.
Sales
CRM
Pipeline Management
Consultative Selling
Discovery
Own design end-to-end across website, email, SMS, lifecycle marketing, and events. Raise the bar for design quality and build a template system for smaller practices. Streamline design processes and implement AI-assisted workflows to scale output.
Design
Marketing Strategy
AI Tools
Process Design
Brand Identity
Own the access request queue and serve as primary IT help desk contact across the company. Build and maintain IT runbooks and documentation to reduce repeat ticket volume. Own employee onboarding and offboarding, including provisioning, deprovisioning, and device setup.
IT Operations
Ticketing Systems
MDM
IAM
Cloud Infrastructure
Build and own Moxie's entire customer support organization end-to-end, including AI-powered self-service and a new frontline team. Design the escalation lattice and own Tier 2 SLA accountability across cross-functional teams. Set the multi-year vision for a support org that is competitive with peers, focusing on metrics like CSAT, deflection rate, and response time.
AI Tooling
Team Building
SLA Management