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WorkHero
WorkHero
5 open remote positions
WorkHero builds an AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. With over $8M in seed funding and a growing team, they automate administrative workflows for small contractors.
Salary Distribution
2 of 5 jobs
Open Positions
Own the outcome for your accounts by learning their workflows and automating them. Build and maintain automations that handle real-world exceptions and edge cases. Identify patterns across accounts to generalize solutions and improve the platform.
Technical Fluency
Customer Communication
Quality Assurance
Workflow Automation
Build full-stack features across React, React Native, and Node.js, including AI chat UI and workflows. Design and implement AI systems such as tool-using agents, RAG, and human-in-the-loop flows. Ensure system reliability, scalability, and performance while mentoring team members.
React
Node.js
TypeScript
LLM
MongoDB
Own the realtime voice stack and call-data platform end to end, including voice agents, streaming, and analytics. Write clean scalable code, oversee voice pipeline reliability, and optimize latency and cost. Mentor team members, collaborate across disciplines, and manage infrastructure as code.
TypeScript
Terraform
AWS
LLM
WebRTC
Own the product roadmap for AI agents, end-to-end from requirements to launch and iteration. Work closely with engineering, service, sales, and customers to turn ambiguous user needs into concrete AI behaviors. Define success metrics, build evals and instrumentation, and drive continuous improvement.
Product Management
AI
LLMs
UX
Data Analysis
Make A/R collections calls to homeowners and commercial customers to follow up on unpaid invoices, negotiate payment, and document outcomes. Maintain a callback cadence on open balances, flag disputed invoices, and escalate issues to account teams or client owners. Perform light scheduling calls, appointment confirmations, and ad hoc outbound campaigns like membership renewals or estimate follow-ups.
Collections
Communication
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