Airtable

Airtable is seeking a Lead GTM Systems Analyst to drive the successful design, implementation, and optimization of enterprise-level Sales and Post Sales systems , with a strong focus on the Salesforce ecosystem and Quote-to-Cash automation. This is a strategic and hands-on role, ideal for a systems leader who thrives at the intersection of business process innovation, technical execution, and GTM strategy.

Lead, manage, and grow a team of high-functioning engineers partnering with multiple engineering teams, based out of Mexico City. Implement streamlined processes and best practices on collaborating and working with our SF (HQ) and NYC teams. Cultivate a safe and inclusive team culture that fosters impactful outcomes.

Lead a growing team of Base Optimization Specialists within Airtable's Premium Support organization. You’ll be responsible for the performance, development, and impact of this frontline team. You’ll oversee day-to-day operations, drive quality and customer satisfaction, and collaborate cross-functionally to evolve Ask an Expert into a strategic lever for product adoption, retention, and expansion.

Shape product roadmap, positioning, and narratives while serving as the subject matter expert on PLG platforms and applications. Develop clear and differentiated messaging for the Airtable platform, specifically for self-serve builder audiences. Collaborate closely with product, demand gen, and sales teams to create and execute comprehensive go-to-market plans for self-serve programs.

Partner with Airtable Engagement Managers to validate scope for professional services engagements. Deeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow. Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance.